NEOGOV · 9 hours ago
Claims Specialist 2026-00253
Casper, WY
Full-time
Onsite
New Grad, Entry Level
$24.78/hr - $24.78/hr
0+ years expNEOGOV is seeking a Claims Specialist to join the Department of Workforce Services in Casper, Wyoming. The role involves processing claims appeals and providing exceptional customer service to claimants and employers, ensuring a smooth administrative law hearing process.
GovTechHuman ResourcesInformation TechnologySoftware
No H1B
Responsibilities
Acquiring, analyzing, and processing claims appeals at a subject matter expert level
Process appeals and help draft critical documents, when needed
Answering complex questions from claimants and employers regarding unemployment insurance
Working closely with Hearing Officers and claims staff to determine jurisdictional issues and prepare parties for their hearings
Qualification
Required
Bachelor's Degree
0-1 year of progressive work experience (typically in Benefits and Eligibility)
3-4 years of progressive work experience (typically in Benefits and Eligibility) if education is not met
Must be able to work in a busy office environment
Preferred
Good customer service experience
Detail-oriented
Multi-task capable
Ability to prioritize
Good communication skills, both oral and written
Benefits
Culture of public service and a commitment to work/life balance
Eligibility for Public Service Student Loan Forgiveness
Health, Dental, and Vision Insurance
State Retirement plan and additional savings opportunities
Paid vacation, sick leave, and holidays
Comprehensive health coverage – medical, dental, and vision plans for you and your family
Voluntary Benefits – including life insurance for you and family members, ambulance, pet insurance, short/long-term disability, flex spending and health savings accounts
Multiple retirement options – including the Wyoming Retirement System and a 457B account, helping you plan for long-term financial security
Generous paid leave and flexible schedules – vacation, sick leave, paid FMLA and 11 paid holidays each year
Public Service Loan Forgiveness eligibility – for those with qualifying student loans
Training and professional development – to support your career growth and advancement
Employee Assistance Program– Includes paid short-term counseling, legal, financial and work-life benefits and select employee discounts
Wellness Program– Earn paid time off and incentives by focusing on your personal health
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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