Attio · 7 hours ago
Solutions Engineer [Pre and Post Sales] - SMB
United States
Full-time
Remote
Mid Level
$110K/yr - $130K/yrAttio is on a mission to redefine CRM for the AI era, building the first AI-native CRM for ambitious go-to-market teams. The Solutions Engineer role involves working directly with customers to ensure their success, designing onboarding programs, and collaborating with internal teams to enhance the product based on client feedback.
Artificial Intelligence (AI)CRMInformation TechnologySaaSSoftware
Responsibilities
Work directly and independently with Attio’s new customers via video call, email, and live chat to ensure their success with Attio
Design and develop programs to support customer onboarding at scale e.g., user guides, documentation, onboarding emails, office hours
Identify accounts where there is opportunity to expand Attio’s impact and footprint, and collaborate with Sales and Customer Success teams to nurture that growth
Work collaboratively with internal teams (e.g., support or engineering) to address and resolve customers product issues
Gather client feedback and insights to contribute to the continuous improvement of the Attio product
Qualification
Required
Direct customer-facing experience deploying, selling, or managing complex products or services
Customer-facing experience solving business problems with technology
Experience in designing and explaining solutions using SaaS concepts like APIs and JSON, and integrating systems using code or iPaaS solutions like Zapier, Tray.ai, IFTTT, etc
Some professional or academic experience with 1 programming or query language (Javascript, Python, SQL)
Ability to work independently in an unstructured, fast paced, environment with shifting priorities
Benefits
Equity in an early-stage tech company on an incredible trajectory
25 days holiday plus local public holidays
Apple hardware
Medical, dental, and vision coverage through Sequoia One
401K
Enhanced family leave
Team off-site in fun places! (We've been to Barcelona, Lisbon, Malta and Split so far)
Remote working and flexibility
Company
Attio
Attio provides an AI-native CRM platform that helps businesses manage customer data, workflows, and pipelines.
Founded in 2019
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$116.22MKey Investors
Google VenturesRedpointPoint Nine
2025-08-26Series B· $52.02M
2024-08-28Undisclosed· $33M
2023-03-01Series A· $23.5M
Leadership Team
Nicolas Sharp
Co-Founder and CEO
Alexander Christie
Co-Founder & CTO
Recent News
2025-12-11
2025-12-03
Company data provided by crunchbase