MASA · 11 hours ago
Marketing Coordinator, Consumer Division
Sunrise, FL
Full-time
Hybrid
Entry Level
2+ years expMASA is a leader in emergency medical transportation insurance, dedicated to protecting families with compassion. The Marketing Coordinator in the Consumer Division will support B2C marketing efforts by managing seminar execution and ensuring smooth operational processes, directly impacting attendance and customer experience.
Financial Services
Responsibilities
Owning and executing seminar change workflows, including cancellations, moves, and redirects, while applying established policies and sound judgment
Reviewing seminar change requests for accuracy, completeness, business impact, and required approvals; resolving non-routine exceptions and escalating risks when appropriate
Analyzing seminar capacity data using approved reports and thresholds to identify risks, opportunities, and required interventions
Recommending and coordinating capacity-driven actions (such as sold-out status or redirects) in partnership with Sales and Marketing leadership
Ensuring accurate, timely updates across LMS, CRM, and related systems to maintain data integrity and operational alignment
Serving as the primary operational liaison between Marketing, Sales, Seminar Operations Support, and Venue Booking
Developing and managing clear, professional internal and external communications related to seminar changes
Qualification
Required
A high school diploma, GED, or equivalent (required)
At least 2 years of experience in marketing operations, event coordination, or administrative project coordination
Strong organizational and process management skills with exceptional attention to detail
Experience working with CRM and LMS platforms, spreadsheets, and workflow tools (such as Excel or Wrike)
Proven ability to manage high-volume, high-risk workflows while exercising independent judgment
Excellent written and verbal communication skills
The ability to manage multiple priorities, meet deadlines, and collaborate effectively across teams
Benefits
Medical, dental, and vision insurance with highly rated carriers
401(k) program with a company match
Paid time off
Company-paid short-term disability
Long-term disability
Basic life insurance
Free MASA membership
Company
MASA
No one should have to worry about unexpected bills during or after an emergency.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Carr Moody
Chief Financial Officer
Brad Cutright
Senior Director of Strategic Partnerships
Recent News
2025-04-17
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