NJM Insurance Group · 1 day ago
IME Coordinator
NJM - Hammonton
Full-time
Onsite
New Grad, Entry Level
$51K/yr - $59K/yrNJM Insurance Group is seeking an IME Coordinator for their Medical Services - Personal Injury Protection team. The IME Coordinator will be responsible for scheduling examinations, preparing medical packets, and communicating with various parties involved in the process.
InsuranceManufacturingTransportation
Responsibilities
Evaluate new assignments to ensure the request identifies the appropriate specialty, location and is cost effective
Initiate contact with the physician’s office, or outside vendor, to schedule and coordinate examinations
Communicate with the PIP Adjuster regarding appointment scheduling, appointment changes, no shows, cancellations, and receipt of medical records and/or imaging
Communicate examination details to the claimant and/or claimant’s counsel, as well as any scheduling changes. Issue timely and accurate correspondence. Document all contact and activity regarding the file
Coordinate ancillary services necessary to guarantee attendance at the examination and ensure timely communication with vendors to cancel or reschedule as needed
Prepare medical packets for the IME Physician. Organize records in an orderly fashion; eliminate unnecessary documentation and forward packets to the provider prior to the examination
Follow up with the IME provider/Vendor to confirm attendance and secure outcome within regulatory timeframes
Receive pre-payment requests and forward for processing
Handle and respond to incoming communication from providers or claimants concerning the examination. Appropriately escalate calls to the PIP Adjuster as needed
Conduct an ongoing evaluation of the performance of IME providers, including cost, quality of reports, adherence to time constraints and any customer complaints regarding the process
Participate in educational or training activities as required
Perform other duties as requested
Qualification
Required
High School diploma or GED is required
Ability to work independently, prioritize work activities and use time efficiently
Ability to maintain confidentiality. Demonstrate and promote a positive team-oriented environment
Ability to manage change, delays, or unexpected events appropriately
Strong computer, typing and multi-tasking skills. Strong communication skills
Demonstrate accuracy and thoroughness
Forward thinking, evaluates and promotes process improvements
Demonstrate reliability and conform to the company's attendance policy
Benefits
401(k) with employer match up to 8% and additional service-based contributions
Health, Dental, and Vision insurance
Life and Disability coverage
Generous PTO
Paid Sick Leave
Paid parental leave
State-mandated leave
Discretionary bonuses
Company
NJM Insurance Group
NJM (New Jersey Manufacturers) is an auto, homeowners, renters, commercial auto, umbrella and workers' compensation insurance providers.
Founded in 1913
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Chris Malone
SVP, CFO & Treasurer
Carol Voorhees
Senior Vice President & Chief Information Officer
Recent News
2026-01-16
Company data provided by crunchbase