NEOGOV · 1 day ago
Human Resources Generalist III- Benefits
Port St. Lucie FL 34984, FL
Full-time
Onsite
Senior Level, Lead/Staff
$32.92/hr - $37.85/hr
8+ years expNEOGOV is a company that focuses on providing innovative solutions for public sector agencies. The Human Resources Generalist III - Benefits role is crucial in managing employee transitions, particularly in leave administration and benefits coordination, while ensuring compliance with relevant regulations. This position requires strong interpersonal skills to handle sensitive employee matters and maintain effective communication with various stakeholders.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Keeps the mission, vision and values of the City of Port St. Lucie at the forefront of decision making and action; builds strategic and collaborative relationships and interacts with others in a way that builds confidence and trust; provides excellent customer service by taking action to accomplish objectives, maintaining high levels of work and productivity by generating innovative solutions to work situations
Assist in administering and tracking employee leave and benefit programs, ensuring full compliance with federal, state, and internal policies
Coordinate with Payroll, Benefits, external vendors, and internal systems to ensure accurate processing, continuous benefits coverage, and timely execution of all leave- and benefit-related transactions
Serve as a primary point of support for employees and supervisors, by providing clear guidance on leave eligibility, required documentation, benefit impacts, leave status, and return-to-work processes; escalating complex issues as needed
Assist in the facilitation of the interactive process by supporting meetings, documenting outcomes, and coordinating temporary modified duties or reassignment considerations
Maintain confidential, HIPAA-compliant handling, tracking, and storage of all medical and benefits-related documentation
Support employees through medical-related qualifying events, overlapping leave periods, and medical-related separations by assisting with benefit enrollment, continuation of coverage, COBRA information, and relevant deadlines
Respond to benefit and leave inquiries with professionalism, clarity, and empathy, consistently applying established policies and procedures
Conduct or assist with employee separation processes, including meetings, exit guidance, benefits termination communication, and coordination with supervisors and Human Resources leadership
Serves in a cross functional team to support large initiatives in Benefits, Wellness, or other related HR programs
Partners with supervisors and Human Resources leadership to navigate difficult conversations, support resignation transitions, and workplace concerns, ensure appropriate documentation and refer matters for escalation when necessary
Stay informed on changes to laws, regulations and policies related to benefits administration, leave of absence, disability and retirement programs
Other duties as may be assigned
Qualification
Required
Graduation from an accredited college or university with an associate's degree, in Human Resources, Business, or a closely related field
Minimum of five (5) years of experience with employee benefits, leave of absence, and reasonable accommodation are required
A minimum of eight (8) years in a Human Resource environment is required
Experience partnering with third-party vendors, brokers and insurance carriers to communicate and assist in managing benefits and leave of absence programs is required
SHRM or HRCI professional certification (PHR/SPHR or SHRM-CP/SHRM-SCP), or the ability to obtain such certification within two (2) years from date of hire
Possession of valid driver's license and maintenance of clean driving record required with the ability to obtain a valid Florida driver's license within 30 days from date of hire
Knowledge of basic accounting procedures
Knowledge of office practices and procedures
Skill in the use of business English, spelling, and punctuation to prepare documents, compose letters, etc
Use Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, etc.) and standard office equipment (telephone, computer, copier, etc.)
Ability to analyze a variety of administrative problems and make sound recommendations
High level of interpersonal skills to handle sensitive and confidential situations
Ability to focus on the positive in every situation
Ability to stay centered when challenged
Ability to model respect for individuals, teams, and the organization
Ability to establish and maintain the trust and confidence of the department and public
Ability to establish and maintain effective working relationships with employees and the public
Ability to communicate effectively in writing and orally
Ability to work under pressure and meet deadlines
Ability to follow through with assigned tasks
Ability to prioritize and organize assigned work
Ability to work in a team-oriented environment and provide support to the department through a strong work ethic, sense of commitment and a strong desire to succeed
Preferred
Certified Employee Benefit Specialist (CEBS), Certified Benefits Professional (CBP), or Certified Leave Management Specialist (CLMS) certification preferred
Benefits
12 paid holidays per year
Vacation Leave: 1-3 years- 10 days
4-9 years- 15 days
10-19 years- 20 days
20+ years- 25 days
Personal Days: 2 days for non-exempt employees per year
3 days for exempt employees per year
Sick Time: FT employees accrue 8 hours per month
PT employees accrue 4 hours per month
Retirement Plan: The City contributes an amount equal to 11.4% of an eligible employee's biweekly earnings into a 401(a) Defined Contribution Plan. Employee contributes 1%.
457 Deferred Compensation Plan and Roth IRA
$50,000 Basic Term Life Insurance
$50,000 Accidental Death & Dismemberment Insurance
Short-Term and Long-Term Disability
Health, Vision and Dental Insurance
Optional Benefits: Tuition Reimbursement
Flexible Spending Account
Wellness Program
Health Reimbursement Account
Employee Assistance Plan
Supplemental Life
Legal insurance
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase