Michaels Stores · 14 hours ago
Director - Visual and Merchandise Presentation
Michaels Stores is the leading destination for creativity and celebration in North America. The Director - Visual and Merchandise Presentation is responsible for executing the brand’s merchandise presentation strategy to maximize sales and enhance customer engagement across retail locations. This role involves managing visual merchandising standards, overseeing store planograms, and collaborating with various teams to ensure a seamless customer experience.
EducationMarketplaceRetail
Responsibilities
Lead the Visual Innovation Lab, serving as the primary architect for physical brand storytelling
Orchestrate the development of immersive product presentations that bridge the gap between creative vision and in-store execution for all retail locations
Direct the end-to-end visual merchandising strategy to maximize top-line sales and margin performance, leveraging data-driven presentation standards to optimize inventory productivity and operational efficiency
Manage the creation and maintenance of store planograms for all store formats, overseeing new and existing product merchandising and presentation direction
Ensure accurate execution of new product introduction and product exit strategies through creation of merchandising direction, including strategic placement of product and supportive presentation elements
Direct the development and implementation of visual merchandising standards to drive brand consistency
Establish high-performance benchmarks that balance premium brand aesthetics with strategic space optimization to maximize square-footage productivity
Develop, test, launch, and refine new initiatives to drive store engagement and profitability
Build and sustain key relationships with executive leadership teams and communicate effectively with stakeholders throughout all levels of the organization to drive alignment and understand their strategic business initiatives to support with visual merchandise presentation
Be the conduit between Merchandising, Marketing, and Digital to ensure a frictionless omni customer experience
Oversee the capital investment strategy for fixture innovation to support future seasonal sets and long-term retail evolution
Responsible for planning and forecasting expense budgets associated with everyday product presentation, as well as any new fixtures needed for future sets
Maintain a current and thorough understanding of best-in-class practices and trends in visual merchandising, presentation, and décor
Collaborate with store floor planning and real estate on refinement of layouts of merchandising aspects of new stores and remodels
Proactively identify operational improvements and work to formulate, propose, influence, and implement necessary changes
Qualification
Required
Bachelor's degree or equivalent experience
Microsoft Office Suite; including PowerPoint and Outlook
10+ years of retail leadership experience
Experience in customer experience design and visual merchandising development
Proven ability to influence change across the organization by developing collaborative relationships with others, anticipate barriers to progress and proactively reroute, and build a brand through a culture of service and operational excellence
Strong leader with strategic business management skills, who can appropriately shift between tactical and strategic perspectives
Results oriented, comfortable with ambiguity and possess versatile communication styles
Ability to manage, engage, and develop a diverse team, working collaboratively with business partners and customers, sharing ideas and developing plans in line with the company mission and merchandise strategy
Ability to influence, lead, motivate, establish project schedules, and execute within specified timeline
Success with interpreting data, turning insight into action, delivering on budgets and expense control
Preferred
Passionate customer advocate with strong leadership presence
Experience developing executive presentations and storytelling
Initiative-taker, elevated level of energy, motivated, and is able to work independently
Ability to mobilize teams into action and manage multiple projects with demanding platforms
Forward thinking, challenges the status quo and innovates to find a better way
Creates environment where team members enjoy being on the team
Benefits
Health insurance (medical, dental, and vision)
Paid time off
Tuition assistance
Generous employee discounts
Company
Michaels Stores
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration.
Funding
Current Stage
Late StageTotal Funding
$119.66M2021-03-03Acquired
2009-07-02Series Unknown· $119.66M
Leadership Team
Recent News
2023-02-20
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