Molina Healthcare · 7 hours ago
Trainer, Market Growth & Retention (Hybrid in New York)
732 Ridge Road East, Rochester, NY, 14621, US
Full-time
Hybrid
Entry, Mid Level
2+ years expMolina Healthcare is a healthcare organization seeking a Trainer for their Market Growth & Retention team. The role involves analyzing training needs, developing training programs, and conducting training sessions for the New York Sales and Retention teams to ensure compliance with contractual requirements.
Health CareHospitalMedical
Responsibilities
Consults with health plan leadership in assessing and meeting specific training needs in compliance with NYSOH requirements
Develops/Conducts training including both group facilitation as well as individual coaching to mitigate skill gaps
Develops materials to be placed in the Learning Lab for web-based training
Conducts needs analyses for beginning to intermediate complexity training projects
Evaluates data and organizational needs to identify learning and development issues
Works with the department management to design and implement improvements
Designs curriculum for beginning to intermediate complexity
Consults with business partners to improve learning outcomes
Serves as a department-wide subject matter expert on the content areas in which they specialize
Creates, maintains, and manages small to medium training project plans
Designs and maintains course curriculum and skill checks, including case studies and practical exercises to enhance coursework
Develop content specific to both NYSOH contractual requirements along with general requirements of the role, including networking and negotiation skills along with public speaking and presentation skills
Conducts both new hire and refresher courses on individual products such as Medicaid/HARP, CHP, Essential Plan, and Medicaid Managed Care
Attend monthly meetings with the NYSOH to maintain knowledge of the state contract and remain current on changes that are implemented. Communicates program changes to employees
Provide training on systems such as Salesforce, Genesys, etc
Manages the learning environment for classroom setup, systems setup, course materials, media, and on-line learning. Works directly with employes in the field when needed
Crossed trained and can deliver training for multiple lines of business
Tracks state compliance requirements and report annually regarding employee completion; builds annual Assistor Recertification webinars based on information from NYSOH
Notifies, tracks, compiles results, and sends a report to Legal and Compliance to submit to the state
Qualification
Required
At least 2 years hands on training experience to include the design, implementation, and facilitation of training programs
Working knowledge of the NYSOH contractual requirements related to Sales and Retention
Working knowledge of government-funded programs in New York
Preferred
Prior experience in a Sales or Retention role
Certified Application Counselor (CAC) Certification
Benefits
Competitive benefits and compensation package
Company
Molina Healthcare
Molina Healthcare is a healthcare company that specializes in government-sponsored healthcare programs for families and individuals.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$2.35B2025-11-17Post Ipo Debt· $850M
2024-11-13Post Ipo Debt· $750M
2021-11-16Post Ipo Debt· $750M
Leadership Team
Dave Reynolds
Executive Vice President, Health Plans & Medicaid Chief Operating Officer
Debbie Simkins
Vice President, Office of the CIO
Recent News
2026-01-17
Company data provided by crunchbase