Roo · 19 hours ago
Veterinary Account Manager
United States
Full-time
Remote
Mid Level
$95K/yr - $125K/yrRoo is a company on a mission to empower animal healthcare professionals with opportunities for greater flexibility and earnings. They are seeking a Veterinary Account Manager to support and grow relationships with veterinarians on their platform, ensuring user engagement and satisfaction while assisting in fulfilling shifts.
FreelanceHealth CareHospitalVeterinary
Responsibilities
Provide support for retaining our core vet users on the platform after they have been handed off from the Business Development team
Assist veterinarians in fulfilling shifts that align with their schedules, preferences and financial goals
Help to fulfill needed relief shifts through vet network knowledge
Retain and grow the shift volume of a set group of full time relief vets
Ensure Top Vet users remain actively engaged & happy with Roo platform
Manage Veterinarian's general inquiries
Proactively address any rainy-day scenarios and resolve any user issue or inquiry promptly, working with client support
Plan and host Dinners with our top-performing Veterinarians
Qualification
Required
Expert in fostering relationships, growing your book of business, and retaining clients
Strong Sales Experience
Proficient in analyzing data to make informed and effective decisions
Ability to utilize our CRM tools (Hubspot and Zendesk) to track user acquisition progress
Proactivity – staying ahead of the curve in day-to-day work
Strong communication skills (a written prompt will be part of the interview process)
Organized, yet able to juggle multiple tasks
Ability to work with different teams as well as remote team members
Ability to understand business needs and identify ways to grow
Occasional travel required for conferences and Vet dinners
Positive, can-do attitude!
Preferred
Experience in startup or high-growth environments preferred
Knowledge of working with DVMs and veterinary hospitals a plus
Benefits
Accelerated growth & learning potential.
Stipends for home office setup, continuing education, and monthly wellness.
Comprehensive health benefits to fit your needs with base medical plan covered at 100% with optional premium buy up plans.
401K
Unlimited Paid Time Off.
Paid Maternity/Paternity and reproductive care leave.
Gifts on your birthday & anniversary.
Opportunity for domestic travel, including for regional team building events.
Company
Roo
Roo is an online veterinary relief service platform that allows vet professionals to secure freelance work.
Founded in 2018
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$16.65MKey Investors
Jackson Square VenturesFloodgate
2022-09-02Series A· $11M
2021-05-07Seed· $5.65M
2020-01-09Debt Financing
Leadership Team
Lisa Hu
Co-Founder, Former CEO
Recent News
Company data provided by crunchbase