Sr Info Mgmt Analyst (Streetlight) jobs in United States
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ComEd · 21 hours ago

Sr Info Mgmt Analyst (Streetlight)

ComEd is part of Exelon, a Fortune 200 company leading the energy transformation. The Sr Info Mgmt Analyst is responsible for developing internal procedures for systems use/operation, ensuring data integrity, and providing client support while coordinating business requirements and training for end users.

Customer ServiceElectrical Distribution
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Meets with customers to understand future business requirements. Coordinates the development of business cases to gain client approval. Communicates with stakeholders to effectively prioritize deliverables
Proactively maintains thorough working knowledge of industry trends and the technology and applications that are applicable to Division and Corporate business processes
Coordinates and provides training to end users as necessary. Makes presentations to large and small groups as needed
Understands business processes and provides guidance for end users. Provides day-to-day client support and conducts diagnostics as necessary to ensure optimal performance
Provides information management services to insure data integrity
Works with end users to ensure accuracy and timeliness of information and to optimize the system's value to the business
Ensures end user reporting needs are met and provides ad hoc reporting services as necessary

Qualification

Application expertiseData integrity managementPlanningSchedulingCustomer supportCEGISAS8CC&BGoogle MapsMicrosoftCommunicationProblem-solving

Required

Bachelor's degree and 4-7 years of job-related work experience in functional area or in lieu of degree, 6-9 years combination of formal education/training and experience
Demonstrated ability to communicate effectively
Ability to anticipate problems and their underlying causes and resolve them quickly and effectively
Demonstrated expertise in use of applications required for the specific role
Demonstrated ability to manage multiple tasks through effective planning, scheduling and coordination
Availability to work extended hours, including 24 x 7 coverage during storms or other energy delivery emergencies

Preferred

Seven years of work experience in functional area
Knowledge of systems to resolve customer streetlight inquiries related to field activities this includes investigating customer issues, providing status updates on pending work and issuing the appropriate field activities
Knowledge of various systems CEGIS, AS8, CC&B, MicroSoft, Google Maps

Benefits

Annual Bonus for eligible positions: 15%
401(k) match and annual company contribution
Medical, dental and vision insurance
Life and disability insurance
Generous paid time off options, including vacation, sick time, floating and fixed holidays, maternity leave and bonding/primary caregiver leave or parental leave
Employee Assistance Program and resources for mental and emotional support
Wellbeing programs such as tuition reimbursement, adoption and surrogacy assistance and fitness reimbursement
Referral bonus program
And much more

Company

At ComEd, we believe in being an energy partner, not just an energy provider.

H1B Sponsorship

ComEd has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (1)

Funding

Current Stage
Late Stage
Total Funding
$23.3M
Key Investors
U.S. Department of CommerceUS Department of Energy
2024-08-29Grant· $14.6M
2023-08-10Grant· $0.5M
2017-12-07Grant· $3M

Leadership Team

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Melissa Washington
Senior Vice President. Customer Operations and Chief Customer Officer
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Company data provided by crunchbase