NEOGOV · 15 hours ago
Permit Clerk I
FL, FL
Full-time
Onsite
Entry Level
$40K/yr - $62K/yr
2+ years expNEOGOV is a company that provides innovative solutions for government agencies, and they are seeking a Permit Clerk I to process construction permit applications. The role involves reviewing applications, issuing permits, assisting customers, and ensuring compliance with regulations.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Receives various construction permit applications from a variety of customers including contractors and developers; issues construction permits following review and approval of documentation and procedural appropriateness
Greets customers by telephone and in person and answers general inquiries regarding permit and license applications; determines customer’s needs and offers appropriate solutions that are satisfactory to the customer and consistent with departmental goals; explains submittal procedures to applicants for license and permit issuance
Performs detailed review of applications for permits and licenses for completeness; determines and arranges appropriate technical review
Informs applicants of status of permit applications and plan review
Performs a variety of clerical duties such as typing, filling, proofreading and copying various correspondence and documents; sorting and distributing mail; etc
Answers telephone calls related to housing complaints and issues; maintains log of calls and the disposition of the issues
Operates microfilming equipment, computer terminals to input and retrieve pertinent data, calculators and other office equipment as required
Maintains on a daily basis microfilm files
Maintains FEMA telephone logs
Performs other related duties as required
Qualification
Required
High school graduate or equivalent, preferably with courses in commercial subjects
Two (2) years' experience in customer service work or any equivalent combination of training and experience which provides the required skills, knowledge and abilities
Knowledge of personal computers and Microsoft Office work; some knowledge of Microsoft Office Outlook
Knowledge of general office methods and procedures and customer service practices and procedures
Ability to deal tactfully but firmly with customers
Ability to maintain composure in stressful situations
Ability to perform tasks utilizing data processing methods and systems
Ability to express ideas effectively both orally and in writing
Ability to review and edit data records and report for accuracy and relevance
Ability to prepare, maintain, and submit records
Ability to establish and maintain effective working relationships with fellow employees, City officials and the general public
Must be physically able to operate various items of office related equipment, such as, but not limited to, word processor, computer, calculator, multi-line telephone, typewriter, copier, and facsimile machine etc
Must be able to hear clearly and to speak and signal to people in order to convey or exchange information
Must be able to see, adjust visual focus, including close range and differentiate colors and shades of color
Must be able to ambulate or otherwise move in a safe manner
Must be able to exert up to ten pounds of force occasionally, and/or a negligible amount of force constantly to move objects
Work involves frequent typing, walking and occasional bending, lifting and stooping for short periods of time
Must be able to lift and/or carry weights of up to twenty pounds
Benefits
Annual leave
Holiday pay
Personal days
Birthday
Sick leave
Medical
Life
Short-term disability insurance
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase