Roblox · 9 hours ago
Data Center Engineer
Roblox is a platform that empowers a global community to create and share immersive digital experiences. The Data Center Engineer will manage and prioritize repair efforts for multiple datacenters, troubleshoot hardware and network issues, and contribute to the scaling of the Core/Edge Data Centers and hardware infrastructure.
3D TechnologyGamingMetaverseOnline GamesSoftwareVideo Games
Responsibilities
Manage and prioritize your ticket queue according to defined priorities, performing initial troubleshooting for server and network issues, and escalating clearly when problems fall outside standard procedures
Maintain the Core Data Center and hardware infrastructure to meet the large scale and real-time requirements of our Imagination Platform™ to ensure our community has an awesome experience anywhere in the world. This includes all aspects of the server, network infrastructure, power, and environmental life cycles
Collaborate across regions to track and mitigate systemic issues preventing hosts from returning to service
Identify and solve recurring operational problems through root cause analysis, and propose improvements to runbooks, SOPs, and MOPs to prevent re-occurrence
Contribute data, feedback, and requirements to partners building automation, ensuring that automation reflects real-world operational workflows
Coordinate with peers to establish and uphold best practices related to breakfix, install, decom and all other aspects of datacenter operations
Influence, and improve the development platform, infrastructure, standards (Runbooks, SOPs, MOPs), and methods to ensure the goal of scalability and high availability can be achieved
Leverage partnerships across teams to ensure prompt expansion and recovery of hardware capacity
Actively participate in continuous improvement and ongoing learning within the engineering team
Assist in coordinating vendors and ensuring quality of outsourced projects
Participate in the on-call rotation for our critical infrastructure
Travel: International and Domestic travel may be required 25%
Qualification
Required
At minimum 3+ years of experience working in large-scale Data Center Infrastructure environments and experience planning, executing, and documenting repairs in the server and networking domains
Extensive experience installing, monitoring, and maintaining server and network equipment. This includes brand new server and network provisioning
In-depth knowledge of data center environments, servers, and network equipment
Proven experience executing on multiple tasks simultaneously
Proficiency with server out‑of‑band management tools to perform initial troubleshooting on servers, including when the operating system is not fully available
Proficiency with Linux/Unix or Windows command-line tools to collect logs, run diagnostics, and perform initial troubleshooting on servers and network devices
You have installed various equipment that commonly resides in the data center environment and are able to lift 75 pounds occasionally
Benefits
Equity compensation
Benefits as described on this page
Company
Roblox
Roblox is an online gaming and entertainment platform that offers a shared digital experience that brings people together through play.
H1B Sponsorship
Roblox has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (240)
2024 (111)
2023 (139)
2022 (153)
2021 (91)
2020 (92)
Funding
Current Stage
Public CompanyTotal Funding
$874.45MKey Investors
Andreessen HorowitzAltos Ventures
2024-10-01Post Ipo Equity
2022-04-12Series Unknown· $17.71M
2021-08-11Series Unknown
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