The Mullings Group · 18 hours ago
Sales Support Representative
The Mullings Group is seeking a Sales Support Representative to enhance their business development efforts in the healthcare logistics sector. This role involves conducting targeted prospecting, managing CRM systems, and supporting sales operations to drive growth and optimize processes.
Responsibilities
Conduct targeted outbound prospecting to medical device manufacturers, pharmaceutical companies, healthcare distributors, and related organizations requiring specialized 3PL services
Qualify inbound leads from marketing campaigns, website inquiries, and trade show activities using established criteria (budget, authority, need, timeline)
Schedule qualified discovery meetings and demos for VP of Sales with decision-makers at target accounts
Research prospect companies to identify key stakeholders, current logistics providers, pain points, and strategic initiatives
Responsibilities may evolve over time to support business growth, new service offerings, and go-to-market priorities
Develop industry knowledge in healthcare supply chain, medical device regulations (FDA, ISO), and 3PL value propositions
Nurture early-stage opportunities through persistent follow-up, educational content sharing, and relationship building
Partner with Marketing Associate to provide feedback on lead quality, messaging effectiveness, and market trends
Manage CRM system (Salesforce/HubSpot) including data integrity, pipeline tracking, forecasting reports, and opportunity stage progression
Coordinate RFP/RFI responses by gathering technical information from operations, compiling pricing from finance, and creating professional proposal documents
Develop and maintain sales collateral library including capability presentations, case studies, pricing templates, and service agreements
Generate weekly/monthly sales reports and dashboards tracking key metrics: pipeline value, conversion rates, average deal size, sales cycle length, win/loss analysis
Implement and optimize sales processes including lead routing, opportunity qualification frameworks, and stage-gate advancement criteria
Schedule and coordinate client meetings, site visits, facility tours, and executive briefings
Support contract negotiations by preparing redlines, tracking approval workflows, and maintaining contract repository
Conduct competitive intelligence research on other healthcare 3PL providers, analyzing pricing models, service offerings, and market positioning
Collaborate w/ Marketing on compelling content including case studies, white papers, blog posts, email campaigns, and sales collateral that articulates GMLx’s value proposition
Work with Marketing to manage and optimize digital marketing channels including website, SEO/SEM, social media (LinkedIn, industry forums), and email marketing platforms
Partner w/ Marketing to coordinate trade show presence including booth design, promotional materials, pre-show marketing, and post-show follow-up
Conduct competitive analysis and market research to identify positioning opportunities and emerging trends in healthcare logistics
Qualification
Required
Bachelor's degree in Business, Marketing, Supply Chain Management, or related field
1-3 years of experience in inside sales, business development, sales operations, or related role, preferably in B2B services
Proven track record of meeting/exceeding activity and pipeline generation targets
Familiarity with CRM systems (Salesforce, HubSpot, or similar) including reporting and workflow automation
Exceptional organizational skills with ability to manage multiple complex projects simultaneously
Excellent written and verbal communication skills; comfortable making 50+ outbound calls daily
Analytical mindset with ability to interpret sales data and identify trends, gaps, and opportunities
Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and Google Workspace
Self-motivated, competitive personality with growth mindset and desire to learn B2B sales
Ability to work collaboratively across sales, marketing, and operations teams
Self-starter with entrepreneurial spirit who thrives in a fast-paced, growth-oriented environment
Preferred
Experience selling to or working within healthcare, medical device, pharmaceutical, or logistics industries is a plus
Knowledge of supply chain, warehousing, distribution, or third-party logistics operations is a plus
Familiarity with FDA regulations, ISO standards, and healthcare compliance requirements is a plus
Experience with sales enablement tools (Outreach, SalesLoft, ZoomInfo, LinkedIn Sales Navigator) is ideal
Previous exposure to RFP/RFI processes and proposal development preferred
Company
The Mullings Group
The Mullings Group is a search firm specializing in the medical device market.
Funding
Current Stage
Early StageRecent News
The Mullings Group
2025-08-28
Canada NewsWire
2022-12-23
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