Holmes Murphy · 12 hours ago
Office Services Receptionist
Waukee, IA
Full-time
Onsite
New Grad, Entry Level
0+ years expHolmes Murphy is a forward-thinking, innovative, and vibrant company. They are seeking an Office Services Receptionist to provide customer service and manage office communications.
Employee BenefitsFinancial ServicesInsuranceProperty InsuranceRisk Management
Responsibilities
Provide in-person, phone, and email customer service for employees, vendors, and clients
Manage and route electronic mail appropriately
Review and update returned certificates of insurance
Manage and distribute calls, voicemails, emails, and packages to the appropriate individual or department
Provide support on special projects and other duties as requested by the Office Services Mailroom team
Facilitate timely and secure office opening/closing responsibilities during core business hours of 8:00am to 4:45pm
Qualification
Required
Education: High School Diploma required or the ability to acquire within six months of hire
Experience: 0-2 years general office experience, insurance industry preferred, but not required
Skills: This individual possesses strong attention to detail, the ability to follow directions accurately, and manage confidential information
They are proficient in using computer programs like Microsoft Outlook, Word, and Excel, and excel in providing excellent customer service
They are committed to continuous learning through internal and external educational opportunities and pursuing relevant designations or continuing education
Additionally, they can understand and execute instructions in various forms and handle problems with multiple variables in standardized situations
They can also exert minimal physical effort when required
Technical Competencies: This individual demonstrates strong planning and organizational skills by efficiently managing resources for projects to ensure quality outcomes within budget
They exhibit initiative and resourcefulness in independently identifying and solving problems, and they are adaptable, effectively responding to changing conditions while balancing enterprise or client strategies and objectives
Preferred
Experience in the insurance industry
Benefits
Paid Parental Leave and supportive New Parent Benefits — We know being a working parent is hard, and we want to support our employees in this journey!
Company paid continuing Education & Tuition Reimbursement — We support those who want to develop and grow.
401k Profit Sharing — Each year, Holmes Murphy makes a lump sum contribution to every full-time employee’s 401k. This means, even if you’re not in a position to set money aside for the future at any point in time, Holmes Murphy will do it on your behalf! We are forward-thinking and want to be sure your future is cared for.
Generous time off practices in addition to paid holidays — Yes, we actually encourage employees to use their time off, and they do. After all, you can’t be at your best for our clients if you’re not at your best for yourself first.
Supportive of community efforts with paid Volunteer time off and employee matching gifts to charities that are important to you — Through our Holmes Murphy Foundation, we offer several vehicles where you can make an impact and care for those around you.
DE&I programs — Holmes Murphy is committed to celebrating every employee’s unique diversity, equity, and inclusion (DE&I) experience with us. Not only do we offer all employees a paid Diversity Day time off option, but we also have a Chief Diversity Officer on hand, as well as a DE&I project team, committee, and interest group. You will have the opportunity to take part in those if you wish!
Consistent merit increase and promotion opportunities — Annually, employees are reviewed for merit increases and promotion opportunities because we believe growth is important — not only with your financial wellbeing, but also your career wellbeing.
Discretionary bonus opportunity — Yes, there is an annual opportunity to make more money. Who doesn’t love that?!
Company
Holmes Murphy
Holmes Murphy provides property casualty insurance, employee benefits, captive insurance, risk management, and loss control.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$11.33M2019-06-03Series Unknown· $11.33M
Leadership Team
Clint Gemmill
Vice President, Complex Risk Practice Leader
Paul Crowley
VP Sales Leader, Employee Benefits
Recent News
2026-01-15
CITYVIEW
2025-11-05
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