EDENS · 10 hours ago
General Manager - Mosaic District
Fairfax, VA
Part-time
Onsite
Director/Executive
10+ years expEDENS is a nationally leading owner and developer of open-air retail and mixed-use places, and they are seeking a General Manager for the Mosaic District. The General Manager will be responsible for the overall management, direction, and coordination of all center operations, ensuring corporate objectives for profitability and customer engagement are met.
Commercial Real EstateLeasingReal Estate
Responsibilities
Driving profitability by creating additional value for retailers and customers, making Mosaic the retail destination of choice. Deliverable metrics include: discretionary spend, sales growth, increasing traffic, repeat business, average spend per visit, dwell time, website visits, database size, and stores shopped per visit
Using analytical techniques to gain intimate understanding of customer trends and demographics to develop and execute vision for the business, in addition to developing accurate annual budget recommendations for corporate to execute plan
Developing powerful relationships and partnerships with retailers to improve performance, drive profitability, and grow customer loyalty/retention
Physical asset management of all buildings owned by EDENS (retail, residential, and office) on the site along with accompanying Master Association
Property Operations operates 24/7 daily, including security, maintenance, janitorial, and programing of public spaces, garages, and adjacent Fairfax Plaza Shopping Center
Responsibilities include provisions of a broad range of urban services to the Mosaic District development including operation and maintenance of public improvements and operation of an extensive parking and shuttle system to and from mass transportation (Metro Rail)
Establish and maintain professional relationships with all tenants, vendors, first responders, and community and county leaders
Support onsite Facilities Director, oversee service contract requirements, specifications, planning and final execution of RFP’s, oversee service contracts to ensure quality and consistency to property and maintain collaborative consistent professional vendor relationships
Lead Risk Management efforts to minimize exposure and losses to property owners. Engage onsite staff executing to high standards supporting the awareness of potential risk and determine viable solutions for success
Establish and maintain industry relationships and be the active members of industry and local business associations and organizations
Participate in leading company-wide property management initiatives and projects
Drive and source additional income and revenue in marketing and branding partnerships in alignment with overall Mosaic District strategy and vision
Lead event and marketing development and execution of a comprehensive event plan that enhances Mosaic District retailer sales, visitor foot traffic, dwell periods, enhancing revenues, deliver programing and maximize resources such as social media to connect with shoppers
Develop and execute a strategic plan and vision for the business. Curating events and activations that become a destination for customers by creating an exciting, pleasant shopping, dining, and enjoyment experience
Create a unique and superior hospitality experience for consumers
The General Manager plays a central role as the on‑site Ambassador, the manager ensures the center feels welcoming, well‑operated, and connected
Maintains a strong, visible presence throughout the property, understanding retailer needs, and anticipating operational challenges before they surface
Engaging proactively with retail partners, listening to their concerns, and coordinating solutions, the General Manager strengthens retailer satisfaction and supports the overall health of the merchandising mix
Ambassadorship extends beyond the property lines consistently collaborating with local first responders and civic leaders to ensure safety, preparedness, and alignment with local initiatives
Coordinating emergency response planning, partnering on community events, or keeping an open line of communication with police, fire, and municipal partners, the General Manager becomes a trusted conduit between the center and the broader community
General Manager embodies the company’s values by fostering strong relationships with internal colleagues across Operations, Leasing, Marketing, and Development. Sharing real‑time property insights, collaborating to enhance the customer experience, and supporting EDENS’ mission to enrich communities. Through thoughtful communication, teamwork, and a genuine commitment to stewardship, the General Manager elevates the center from a retail destination to a meaningful, connected community space
Qualification
Required
10 Plus years' experience in property management with a significant supervisory responsibility in retail, entertainment and/or urban renewal project with a large residential component
Strong interpersonal and relationship skills
Strong PC skills in programs such as Excel, Power Point, Word JD Edwards and ANGUS software systems
Good working knowledge of budgeting, accounting and financial analysis
Proven teambuilding acumen and team leadership experience
Effective ability to establish project goals, timelines and milestones
Preferred
Professional designation (CPA, RPA, CSM or equivalent) strongly preferred
LEED accreditation (GA, AP) strongly preferred
Company
EDENS
EDENS is a retail real estate service provider company.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Jodie W. McLean
Chief Executive Officer
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