The Home Depot · 6 hours ago
ROF INSIDE SALES REP
Fort Worth, TX
Full-time
Onsite
Mid Level
3+ years expThe Home Depot is a well-known home improvement retailer, and they are seeking an Inside Sales Representative to maintain a consultative and engaging customer experience for managed account customers. This role involves assisting internal sales partners, driving business through excellent customer service, and qualifying leads for field-based sales associates.
E-CommerceHome and GardenHome DecorHome ImprovementRetail
Responsibilities
Assist Internal Sales Partners and Call Center Agents - Assists internal partners, such as the national account reps and call center agents with ensuring national account customers have excellent experiences at the local level. Supports issue resolution as necessary
Drives Business -Excellent Customer Service - Drives repeat business by providing excellent customer service, detailed quotes, accurate contracts, extensions, and responsiveness. Completes assignments efficiently while paying close attention to detail Continually works to support internal rental partners, with focus on supporting field-based sales associates. Provides customer follow-up, reconciles issues and ensures customer needs are fulfilled
Qualifies Leads - Qualifies leads from multiple sources, including but not limited to, Pro Intelligence dashboards, Dodge, and other sources as provided. Distributes appropriate leads to field-based sales associates. Works smaller prospects and current customers to grow share of wallet
Qualification
Required
Must be eighteen years of age or older
Must be legally permitted to work in the United States
The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED
3 years of work experience
None leadership experience
Preferred
Working knowledge of Microsoft Office Suite
Working knowledge of Tableau
Working knowledge of presentation software (e.g., Microsoft PowerPoint)
Demonstrated ability to collaborate and work effectively with cross-functional teams
Demonstrated project management skills
Ability to convey complex or technical ideas and processes in easy-to-understand terms to diverse audiences
Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers
Excellent written and verbal communication skills
No additional education
No additional years of experience
None leadership experience
Company
The Home Depot
The Home Depot is a retailer of hardware, consumer goods, and DIY supplies both online and offline while providing home delivery services.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknown2007-07-31Debt Financing
Leadership Team
Ted Decker
Chair, President and CEO
Chip Devine
Senior Vice President
Recent News
PR Newswire
2026-01-16
2026-01-15
2026-01-12
Company data provided by crunchbase