Cure 4 The Kids Foundation · 13 hours ago
Patient Financial Navigator
Las Vegas, NV
Full-time
Onsite
Entry Level
1+ years expCure 4 The Kids Foundation is dedicated to improving the lives of children and their families during their medical journeys. They are seeking a Patient Financial Navigator who will provide financial counseling, assist with insurance coverage, and help patients access financial assistance resources. This role emphasizes teamwork and a commitment to delivering excellent patient care.
Health Care
No H1B
Responsibilities
Provides financial counseling to help patients and parents reduce their financial barriers in tactical ways, including optimizing insurance coverage, establishing budget plans, and identifying suitable financial assistance programs
Assists patients with completion of Charity Care and other assistance applications, including providing application instructions and following up with patients on the requested documentation. Reviews completeness of applications and submits for approval
Assists patients with the completion of co-pay assistance, drug assistance, and other available programs to mitigate their financial obligations
Answers patient and inter-departmental inquiries on patient balances and billing statements. Educates patients on insurance coverage information
Collaborates with organizational social workers and other departments to help patients access internal and external financial assistance resources
Follows up and reports the status of patient delinquent accounts based on the established self-pay collection guidelines. Documents each collection action with clear notes
Identifies collection issues or trends and escalates them to the appropriate supervisor when assistance is needed
Reviews patient account balances to properly post patient payments against related receivables
Prepares patient financial-related notices and communications. Reviews, prepares, and submits patient accounts for collections after exhausting all collection efforts
Investigates and submits refund requests
Maintains the strictest confidentiality; adheres to all HIPAA guidelines/regulations
Performs other duties as assigned
Qualification
Required
High school diploma or GED
Minimum of one (1) year of experience in a Patient/Insurance accounts receivable role or equivalent experience in a healthcare setting
Working knowledge of business office procedures and Microsoft applications including, but not limited to, Word and Excel
General knowledge of basic medical billing/collection, medical coding, Medicaid and commercial insurances, eligibility verification, coordination of benefits, and third-party operating procedures and practices
General knowledge of insurance prior-authorizations and referrals
Well organized and detail oriented
Strong verbal and written communication skills
Preferred
Experience in tertiary patient care setting involving interactions with a variety of medical services, contact with patients and families, and interaction with physicians
Experience in assisting patients with drug copay assistance programs and budget plans
Experience in oncology, hematology, rheumatology, orthopedics, physical therapy, genetics, and/or radiology
Patient Navigator credentialed
Benefits
One of the most competitive compensation and comprehensive benefit packages in the field of healthcare
A broad and comprehensive benefit packages available in the field of healthcare
Company
Cure 4 The Kids Foundation
Cure 4 The Kids Foundation is located in Las Vegas, Nevada.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Doyne Pickett
Chief Financial Officer
Annette Logan-Parker
Founder
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