Liberty Health · 18 hours ago
BUSINESS OFFICE MANAGER
Lantana, FL
Full-time
Onsite
Mid LevelLiberty Health is a provider of senior living services, currently seeking an experienced Business Office Manager. The role involves overseeing the office operations, managing staff, and ensuring financial accuracy while maintaining confidentiality and compliance with company policies.
Health CareHealth DiagnosticsHospitalMedicalPersonal Health
Responsibilities
Demonstrates leadership skills in the department with planning and scheduling concierge coverage
Responsible for hiring and supervision of the concierge staff when community does not have a Concierge Services Manager
Prepares and delivers job performance evaluations for departmental employees in accordance with company polices and returns to the Executive Director
Initiates disciplinary action of departmental staff following established policies and procedures
Ensures there is proper documentation of all departmental staff performance issues
Provides the orientation and training of employees and overnight contract staff if applicable per facility policy and monitors ongoing performance
Assists in maintaining and updating job descriptions and employees records
Meets with all new residents and maintains communication as it pertains to financial needs of resident and collection efforts
Prepare monthly reports and ability to complete required AR review and research accounts
Receives, documents, and accounts for all monies received
Performs all payroll functions per the guidelines of the Central Office Payroll Department with accuracy and timeliness to ensure that all employees are paid appropriately
Works with Central HR Office to ensure employee HR needs are communicated regarding new hire onboarding, payroll, benefits, FMLA, etc
Follows established scheduled procedures necessary to carry out functions to the Central Office
Maintains and monitors general petty cash according to procedures. Balances all money weekly
Maintains the safety and integrity of all monies received
Maintains all financial files in an accurate, easily retrievable manner
Receives resident payments and prepares PCC receipts as needed. Prepares deposits per policy. Keeps current record of resident accounts
Reviews Statements and ensures accuracy of levels of care and charges
Ensures unit pricing is correct in PCC when lease is signed/renewed
Makes residents feel comfortable when discussing financial affairs, answering questions in a kind and professional manner
Review and maintain current resident information within PCC using established procedures
Assist the Central Billing Office when required, following policies
Have a working knowledge of Best Practice policies and procedures
Pursues collections of accounts as outlined in Best Practice Manual
Prepare for and attend meetings weekly
Responsible for checking patient’s accounts payable and sending to the Central Billing office for processing per established procedures
Must use proper telephone etiquette in an established manner and transfers calls in the most efficient means necessary
Responsible to code and send Accounts Payable to Corporate AP per Corporate policy
Must be able to follow established Fire Policies and Evacuation Procedures as directed
Must fill in for the Concierge/Receptionist position as needed and fulfill all responsibilities
Performs other duties as assigned
Qualification
Required
Must be high school graduate
Must have computer knowledge and experience
Must be familiar with AP, Payroll and basic HR functions
Must be able to work well under pressure
Must be able to work and cooperate well with other employees
Must be able to follow directions
Must be able to problem solve
Wears appropriate business attire. Demonstrates neat appearance and good personal hygiene
Must read, know, and follow personnel, department, and Facility policies
Maintains a good working relationship with all staff members and other departments
Must have a valid state Driver's license and in good standing
Must be able to operate a motor vehicle
Company
Liberty Health
As a privately owned, family business for more than a century, Liberty Health is dedicated to providing high-quality healthcare services, retirement communities and programs that help people live longer, healthier lives.
Founded in 1875
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Kathy McLawhorn
CCO, Director of Risk Management
Mike Hart
Chief Information Officer
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