Sparks · 23 hours ago
Customer Support Administrative Assistant
Herndon, VA
Contract
Onsite
Entry Level
2+ years expSparks Group has partnered with a leading global innovator in Aviation who is seeking a Customer Support Administrative Assistant for an open ended contract. The role involves providing travel booking support, maintaining team calendars, preparing expense reports, and organizing customer events.
AdvertisingDigital MarketingDigital MediaMarketing
Responsibilities
+ Online/Call travel booking support using SAP CONCUR tool, or via travel agent (BCD Travel)
+ Update & maintain team travel and vacation team calendars. Monitor vacation/sick report using MyPulse tool
+ Prepare travel expense reports for reimbursement using CONCUR. This includes at least 3 team leaders and potentially some team members, as needed
+ Review travel expense reports from team members to ensure adherence towards Airbus Travel Policy
+ Gather and input updated information related to airlines and needed by management using Salesforce
+ Maintain and distribute customer communications list
+ Authorize and maintain a budget spreadsheet for promotional items
+ Create PO requisitions and good receipts
+ Manage & monitor monthly travel budget
+ Organize and support the management weekly meeting and prepare the minutes
+ Assist with Customer event organization/meetings and associated booking (knowledge of vFairs (replacement of the Aventri tool))
+ Organize and support yearly team booster event
+ Assist with catering working lunch for team workshops
Qualification
Required
2 years of experience
Utilized Concur
Utilized Google Workspace
Educated to 2 year Associate's degree level (or equivalent) in business management or a related discipline
Excellent interpersonal and communication skills
Creative spirit with good management skills
Advanced level in English, other languages a plus
Autonomous, ability to take initiative, customer focused
Works well in a collaborative team environment
Present a professional appearance as generally accepted in the business and aerospace environment
Use of Google Suite products
Benefits
Health and life insurance
Paid and unpaid time off
Retirement and savings plans
Company
Sparks
Sparks is a digital experiential marketing agency that specialize in creating connection.
501-1000 employees
H1B Sponsorship
Sparks has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2023 (1)
2021 (3)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
unknown2023-08-01Acquired
Leadership Team
Jamie Barlow
SVP, Creative Technology
Sheyna Bruckner
Senior Vice President of Global Marketing
Recent News
2025-09-24
Business Wire
2023-08-04
2023-08-02
Company data provided by crunchbase