NEOGOV · 1 day ago
Library Systems Support Technician
Citrus County, FL
Full-time
Onsite
Entry Level
$25.63/hr - $25.63/hr
2+ years expNEOGOV is seeking a Library Systems Support Technician to provide specialized technical support for library systems. The role involves assisting library staff and patrons with technical issues, maintaining computer equipment, and ensuring the functionality of library automated systems.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Provides helpdesk support to library staff for standard office software applications, basic hardware functionality, and library automated system applications
Performs routine software maintenance updates on computers, updates helpdesk status reports and logs
Provides technical support documentation to staff where applicable
Oversees the complete set-up and configuration of computers, printers, and other peripherals as directed
Supports the operation and maintenance of other library equipment and performs minor repairs as necessary
Maintains an accurate inventory of all computer related equipment
Drives and/or operates a county vehicle or equipment and must obey all safety policies, and roadway rules and laws
Performs other duties as required
Qualification
Required
Associate degree, or vocational-technical degree or specialized training that is equivalent to satisfactory completion of two (2) years of college education
Two (2) years' work experience in computer or technology-related field that requires critical thinking and problem-solving skills
Experience working in a public library setting, customer service area, or other technical support capacity
Ability to effectively communicate (verbally and in writing) in a clear, confident manner using proper grammar
Good working knowledge of Microsoft Office Suite applications and computer hardware and peripherals
Requires ability to maintain courteous and effective relations with County staff, elected officials, community interest groups and the public
Valid Florida Driver License or must obtain within 30 days of establishing residency in Florida
Must have or be able to obtain within 90 days certification in FEMA National Incident Management System (NIMS) courses: IS-100.c: Introduction to the Incident Command System (ICS); and IS-700.b: An Introduction to the National Incident Management System
Requires a combination of sitting and standing throughout the workday
The job involves frequent lifting and carrying up to 50 pounds
The job requires frequent bending, balancing, and occasional squatting, crawling, kneeling, twisting, and reaching above shoulders
The job requires the completion of tasks that involve simple grasping, pushing, pulling, typing, and driving automotive equipment
The job requires normal visual acuity and field of vision, depth perception and color vision, hearing, and speaking
Must successfully pass a criminal background check, pre-employment physical examination, and drug screen
Benefits
Medical Insurance - (Carrier: Florida Blue):Employee Premium is $50.00 monthly.
Wellness Incentive: New Hires will have the option of submitting to a nicotine test during the pre-employment physical. Those that are nicotine free will receive a $50 wellness incentive monthly applied towards their health premium costs.
Employee Health & Wellness Center:Employee Premium is $0.00 when covered under Medical Insurance.
Dental Insurance:Employee Premium is $0.00.
Vision Insurance:Employee and Dependent coverage is available with low monthly premiums.
Florida Retirement System:Employee contributes 3% of gross salary per pay-period.
Basic Term Life and AD&D Insurance $20,000
Voluntary Life Insurance
Dependent Life Insurance
Long Term Disability Insurance
Health and Dependent Care FSA
Employee Assistance Program
Life Assistance Program
ComPsych Programs
Voluntary AFLAC Supplemental Insurance
Deferred Compensation
Paid Holidays - no waiting period
Vacation Leave - accrues each pay period
Sick Leave - accrues each pay period
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase