CentralSquare Technologies · 21 hours ago
Technical Product Owner (Public Safety Software) - Remote
United States
Full-time
Remote
Mid Level
3+ years expCentralSquare Technologies is a trusted provider of public sector software in North America, serving over 8,000 agencies with their cloud-based platform. The Technical Product Owner will act as a critical bridge between product strategy and engineering delivery, focusing on backlog ownership, delivery excellence, and sprint execution.
ComputerSoftware
Responsibilities
Own and prioritize the team backlog, ensuring work is clearly defined, properly prioritized, and ready for execution
Write clear user stories with well-defined acceptance criteria that translate product intent into actionable work
Maintain a healthy, prioritized, and well-groomed backlog with 2-3 sprints of ready work at all times
Lead backlog refinement sessions to break down features into deliverable increments
Ensure work aligns to broader product priorities and strategic objectives set by Product Management
Lead sprint planning sessions and establish clear sprint commitments with the development team
Represent the product in daily standups, sprint reviews, and retrospectives
Act as the day-to-day product representative for delivery teams, removing ambiguity and clarifying requirements
Collaborate closely with Engineering and QA teams to ensure shared understanding of work and acceptance criteria
Enable teams to deliver predictably each sprint by maintaining clarity and removing blockers
Coordinate UAT (User Acceptance Testing) with stakeholders and customers
Triage defects and coordinate with Support teams on production issues related to recent releases
Ensure delivered work meets acceptance criteria and satisfies user needs before release
Own quality at release time—accountable for ensuring features work as intended
Provide acceptance sign-offs and validate UAT outcomes before production deployment
Create wireframes, workflows, and functional specifications to guide development
Develop internal enablement materials and walkthrough documentation for new features
Generate user-facing documentation and release notes in collaboration with technical writers
Support Sales and Customer Success teams with technical demonstrations and feature explanations
Translate product vision into precise, testable specifications using AI assistance that eliminate ambiguity and enable parallel development workflows
Leverage AI throughout the specification lifecycle—from requirements gathering and edge case identification to test scenario generation, user stories, and specification refinement
Accelerate wireframe creation and user flow documentation using AI-assisted design tools
Analyze support tickets for defect trends and backlog prioritization insights with AI assistance
Generate first-pass documentation and release notes using AI, then refine for accuracy
Summarize backlog health and sprint readiness metrics for leadership updates
Partner with Product Managers to understand product strategy and translate it into executable work
Collaborate with Engineering leadership on delivery tradeoffs, technical feasibility, and sequencing
Communicate delivery status, risks, and blockers to stakeholders proactively
Facilitate alignment across Engineering, QA, Support, and Product Management teams
Qualification
Required
Bachelor's degree in Computer Science, Information Systems, Business, or related field
3-5 years of experience as a Product Owner, Business Analyst, or similar role in software development
Strong background working with Agile/Scrum development teams
Proficiency with AI tools (ChatGPT, Claude, or similar) for user story creation, test case generation, and documentation
Expert-level experience with backlog management tools (Jira, Azure DevOps, or similar)
Strong technical fluency to understand system architecture, APIs, databases, and integration patterns
Experience writing clear, testable acceptance criteria and defining edge cases
Ability to create wireframes, user flows, and functional specifications
Understanding of software testing methodologies and QA processes
Preferred
Experience with B2B SaaS or enterprise software strongly preferred
Government sector experience a plus
Benefits
Tuition reimbursement
Parental leave
Paid volunteer hours
Unlimited PTO
Company
CentralSquare Technologies
CentralSquare Technologies is the trusted provider of public sector software in North America.
1001-5000 employees
H1B Sponsorship
CentralSquare Technologies has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (5)
2023 (9)
2022 (14)
2021 (7)
2020 (10)
Funding
Current Stage
Late StageTotal Funding
$1.2BKey Investors
Ares Management
2024-04-05Debt Financing· $1.2B
2014-11-01Series Unknown
Leadership Team
Manolis Kotzabasakis
Chief Executive Officer
Steve Cover
Chief Technology Officer
Recent News
Business Wire
2026-01-20
Morningstar.com
2025-12-15
Company data provided by crunchbase