Sedgwick · 1 day ago
Benefits Liaison
Eden Prairie, MN
Full-time
Hybrid
Senior Level
$60K/yr - $60K/yr
6+ years expSedgwick is a company dedicated to supporting people facing unexpected challenges, and they are seeking a Benefits Liaison to coordinate absence programs for specific clients. The role involves serving as a liaison between the company and clients, managing absence programs, and assisting with client training and benefits fairs.
BankingInsuranceRisk Management
Responsibilities
Serves as liaison between Company and client human resources (HR) and employees in management of the absence programs
Communicates with client, employee, healthcare providers and Company operations team to coordinate resolution of escalated issues involving absence program
Assists manager in evaluating results of absence programs and best practice in absence administration; assists in assessing effectiveness of absence plan administration, communication and documentation; assists in development of management reports; assists in preparation of reports assessing financial impact of program administration
Maintains records and files pertinent to absence programs
Monitors satisfaction with leave and disability administration via periodic customer surveys and recommends needed changes
Works with appropriate stakeholders for client and Company to ensure continuous performance and process improvement
Maintains knowledge of legal requirements and best practices relevant to absence programs and administration
Works with management to update and maintain absence program procedures relating to administration, compliance requirements, audits of leaves; employee handbook and other program-related documents
Assists with client training and development of communications; assists in administration of benefits fairs as needed
Assists client in reviewing and requesting approvals from Company operations team to conduct Independent Medical Examinations (IMEs) and Functional Capacity Evaluations (FCEs)
Performs other duties as assigned
Supports the organization's quality program(s)
Travels as needed
Qualification
Required
Bachelor's degree or equivalent from an accredited college or university
Six (6) years absence management experience or equivalent combination of education and experience
Knowledge of legal requirements and best practices relevant to absence programs and administration
Excellent oral and written communication, including presentation skills
PC literate, including Microsoft Office products
Analytical and interpretive skills
Strong organizational skills
Negotiation skills
Good interpersonal skills
Self motivated with ability to work independently
Ability to work in a team environment
Ability to meet or exceed Performance Competencies
Preferred
Demonstrated progressive responsibilities
Project management, office operations management, disability/absence management, insurance-related and/or statistical analysis experience
Benefits
Medical
Dental
Vision
401k and matching
PTO
Disability and life insurance
Employee assistance
Flexible spending or health savings account
Other additional voluntary benefits
Company
Sedgwick
Sedgwick is the world’s leading risk and claims administration partner, helping clients thrive by navigating the unexpected.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$1.5BKey Investors
Altas PartnersLa Caisse
2024-09-12Private Equity· $1B
2018-12-01Private Equity
2018-09-12Acquired
Leadership Team
Michael Arbour
Chairman & Chief Executive Officer
Kalani Reelitz
Global Chief Financial Officer
Recent News
Morningstar.com
2025-11-10
2025-09-04
Company data provided by crunchbase