Both Hands Foundation · 20 hours ago
Donor Development & Database Manager
Brentwood, TN
Full-time
Onsite
Mid LevelBoth Hands is dedicated to serving widows, orphans, and adoptive families through a service-based fundraising model. The Donor Development & Database Manager will oversee donor stewardship and development operations, manage donor records, and support the leadership team with data-informed decision-making.
Non-profit Organizations
Hiring Manager
Jared DeLong
Responsibilities
Serve as the primary administrator and in-house expert for the Virtuous CRM
Manage weekly donation check entry into the database and bank deposits with accuracy
Maintain clean, up-to-date donor records and ensure data integrity
Oversee internal database processes, workflows, and automations
Continuously evaluate and improve database structure, tagging, and reporting practices
Create and manage donor acknowledgements and thank-you letters
Ensure timely, accurate, and meaningful donor communication following gifts
Implement donor stewardship best practices across all giving levels
Support and help manage recurring donor and mid-level donor programs
Assist with donor segmentation and targeted stewardship efforts
Pull and prepare donor reports for leadership and development needs
Support campaign tracking, donor trends, and fundraising analytics
Assist the development team with data-informed decision-making
Help maintain consistent documentation of donor development processes
Build and maintain relational touchpoints with monthly and mid-level donors
Support personalized communication and follow-up as appropriate
Serve as a reliable, professional point of contact for donor-related inquiries
Oversee internal processes related to donor data, reporting, and stewardship
Collaborate with leadership and communications staff to align donor messaging
Assist with special projects, audits, or year-end giving processes as needed
Participate in team meetings, prayer, and devotion times
Qualification
Required
Highly organized, detail-oriented, and process-driven (Type A tendencies welcome)
Proficient in Google products and Microsoft Excel (Mail merges, Vlookups, Pivot tables, etc.)
Strong written communication skills with attention to tone and accuracy
Relational and service-minded, with an understanding of donor stewardship
Ability to manage multiple priorities while maintaining accuracy and consistency
A lifestyle consistent with a thriving Christian faith and alignment with Both Hands' mission and statement of faith
Preferred
Experience working in a nonprofit environment strongly preferred
Prior experience in fundraising, donor development, or advancement is a plus
Proven experience managing a CRM or donor database (Virtuous preferred)
Company
Both Hands Foundation
Our mission is to fulfill James 1:27 by serving orphans, widows, and Christian adoptive families.
Founded in 2008
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase