Gallagher · 12 hours ago
Director of Operations, Louisiana
Baton Rouge, LA
Full-time
Onsite
Mid, Senior Level
5+ years expGallagher Benefit Services is a trusted partner to organizations navigating important people decisions. The Director of Operations will support strategic operations efforts, manage financial results, and oversee the integration of new merger partners into the organization.
ConsultingFinancial ServicesInsuranceManagement ConsultingRisk Management
Responsibilities
Responsible for the execution of divisional, regional, practice and branch projects
Support the development of branch strategy, goals, performance, and value proposition, including dominant priorities
Manage internal communication and change management of the branch strategy, goals, performance and value proposition
Responsible for the coordination of local office audits, e.g. corporate, divisional, third party
Will support E&O Tracking and Reporting
Oversee the collection of local carrier supplemental compensation arrangement for Revenue Disclosures
Coordinate with GBS Finance and Area Presidents to create annual revenue and related client expense budget, update annual revenue forecasts and monitor annual operating expense forecasts
Coordinate with GBS Finance and Area Presidents to approve branch expenses, including T&E, vendor payables, etc
Coordinate with GBS Finance and Area Presidents to research/resolve outstanding aged receivables
Coordinate with Branch Managers on timely submission of locally received commission checks and statements to Finance
Coordinate with GBS Finance, Area Presidents and Producers to monitor monthly commissions and follow up on missing commissions with account teams and/or carriers
Onboard (mentor and train) new Operations team members
Complete forms such as staffing requisitions, online terminations, Benefits Upon Termination letters
Support Human Capital Workforce Planning for Operations roles
Provide administrative support for Corporate/Divisional training held locally (CSS, Leadership Essentials)
Support Merger Due Diligence and post integration triage with merger partners to resolve issues, work through earn-out issues, etc
Prepare due diligence report incorporating compliance and technology findings (Regional Ops)
Work with Sales and Client Service leaders within the branch to plan and execute on initiatives intended to yield positive results in those areas
Qualification
Required
Bachelor's degree
5 years related experience
Preferred
Strong multi-level relationship building skills
Excellent oral and written communication skills
Ability to work towards team and individual goals
Prior employee benefits brokerage experience
Excellent written and oral communication skills
Superior presentation skills
Strong analytical, organizational and problem solving capabilities
Must be independent, self−motivated, and goal and people−oriented
Proactive approach with attention to detail and proven ability to follow through
Benefits
Medical/dental/vision plans, which start from day one!
Life and accident insurance
401(K) and Roth options
Tax-advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program - elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program
And more...
Company
Gallagher
Gallagher is an international insurance brokerage and risk management services firm.
10001+ employees
H1B Sponsorship
Gallagher has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (58)
2024 (31)
2023 (32)
2022 (45)
2021 (36)
2020 (15)
Funding
Current Stage
Public CompanyTotal Funding
$9.7B2024-12-09Post Ipo Equity· $8.5B
2023-06-22Post Ipo Debt· $1.2B
1984-06-29IPO
Leadership Team
Alec Herring
Area Senior Vice President
Mark Gresser
Executive Vice President
Recent News
Life Insurance International
2026-01-07
2025-12-04
2025-11-19
Company data provided by crunchbase