Product Review Analyst (Contract) jobs in United States
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Arlo Technologies, Inc. · 19 hours ago

Product Review Analyst (Contract)

Arlo Technologies, Inc. is dedicated to creating innovative solutions for security and protection. They are seeking a Product Review Analyst to analyze product reviews, quantify the financial impact of negative experiences, and recommend strategic investments to enhance customer satisfaction and brand reputation.

ElectronicsRetailSecurity
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Aggregate and analyze product reviews from multiple sources (e.g., Amazon, DTC site, retail partners)
Identify recurring themes, sentiment trends, and root causes of poor reviews (e.g., product quality, service issues, delivery delays)
Quantify the financial impact of negative reviews, including lost sales, returns, and customer churn
Collaborate with Finance and Product teams to estimate cost of remediation and potential ROI of improvement initiatives
Model the impact on POS performance if average review ratings remain stagnant (~3.5 stars)
Simulate uplift scenarios based on improved review ratings and customer sentiment
Recommend targeted investments (e.g., product fixes, packaging changes, service enhancements) to drive positive reviews
Partner with Product, Marketing, and Customer Care to prioritize initiatives based on impact and feasibility
Build dashboards and executive-level presentations to communicate insights and recommendations
Track progress of initiatives and their effect on review scores and customer satisfaction metrics

Qualification

Data analyticsSQLPythonRData visualization toolsECommerce understandingNLP techniquesFinancial modelingCommunication skillsStorytelling ability

Required

Bachelor's degree in Finance, Data Science, Economics, or related field
3+ years of experience in data analytics, customer experience, or product insights
Proficiency in SQL, Python or R, and data visualization tools (e.g., Tableau, Power BI)
Strong understanding of eCommerce, retail, and customer feedback ecosystems
Excellent communication and storytelling skills with the ability to influence cross-functional stakeholders

Preferred

Experience with NLP techniques for sentiment and text analysis
Familiarity with review platforms and scraping tools
Background in financial modeling or ROI analysis

Company

Arlo Technologies, Inc.

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We are a passionate and diverse group of thought leaders, creators, and developers across all disciplines dedicated to changing how people protect and connect with the people and things they love.

H1B Sponsorship

Arlo Technologies, Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (16)
2024 (15)
2023 (9)
2022 (8)
2021 (19)
2020 (6)

Funding

Current Stage
Public Company
Total Funding
unknown
2018-07-01IPO

Leadership Team

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Amy Rothstein
Board Member
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Company data provided by crunchbase