NEOGOV · 2 months ago
DSHS ESH Health Records Technician 2
Spokane County - Medical Lake, WA
Full-time
Onsite
Mid, Senior Level
$25.45/hr - $34.23/hr
5+ years expNEOGOV is seeking a detail-oriented Health Records Technician 2 to manage and maintain medical records in compliance with state and federal regulations. This role involves processing records requests, conducting audits, and ensuring the integrity of patient records in a healthcare environment committed to confidentiality and professionalism.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Responsible for decisions and conclusions concerning all types of medical record requests from open and closed records
Respond to requests for protected health information (PHI) from all types of requestors for a wide variety of purposes including continued patient care, discharge planning, benefit establishment, legal evaluation, detainment and commitment, disability determination and appeals, criminal defense and prosecution as well as other legal actions
Respond to records requests in collaboration with the Director of HIM, Director of Policy/Risk/Discovery and the Privacy and Public Disclosure Manager. Process records requests from various government agencies
Review requests for conformity with legal authorization requirements to ensure compliance with HIPAA, WACs and RCWs, educating and providing guidance to requestors as needed
Evaluate guardianship and power of attorney paperwork for legal authorities to obtain and release PHI. Assist requesters in defining the scope of records requested
Identify and redact information exempt from disclosure
Verify validity of subpoenas and court orders received
Respond to requests based on the requestors’ need in accordance with established legal timeframes
Conduct daily audits of professional staff documentation and ensure the completeness and accuracy of each record
Query the physicians as necessary to identify significant diagnoses in as much detail as possible, to assign the most specific ICD-10-CM
Maintain awareness of ICD-10-CM and DSM5 updates as applicable, seeking out and participating in educational opportunities
Qualification
Required
Associate's degree in health information management, business administration or related field
Five years of experience in a Health Information Management (medical records) office, office management, healthcare privacy office, compliance office or closely related area
Current and ongoing accreditation through the American Health Information Management Association (AHIMA) as a Registered Health Information Technician (RHIT)
Knowledge of health information management practices, including medical terminology, records retention laws, privacy regulations (such as HIPAA), ICD-10-CM, CPT, coding guidelines, and agency policies
Familiarity with state, federal, and hospital policies regarding the release of confidential patient information, as well as office and records management systems and procedures
Strong communication skills to effectively interact with medical and legal professionals, patients, staff, and the public, both verbally and in writing
Demonstrated ability to work professionally and respectfully with individuals at all levels, resolve conflicts calmly, and contribute positively as a team member
Proficiency in reviewing data and documentation for accuracy and compliance, identifying trends, supporting standardized reporting, and using systems like Adobe Pro, Excel, Access, and Outlook
Ability to train, supervise, and mentor technical and professional staff to ensure compliance with policies, quality standards, and consistent performance
Able to work Monday through Friday, 8:00 am to 4:30 pm on-site in a busy office setting
Benefits
Employees and their families are covered by medical (including vision), dental and basic life insurance.
Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses.
Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.
Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.
Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.
The Washington State Employee Assistance Program promotes the health and well-being of employees.
State Employees are members of the Washington Public Employees' Retirement System (PERS).
Employees also have the ability to participate in the Deferred Compensation Program (DCP).
All state employees are covered by the federal Social Security and Medicare systems.
If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.
Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.
Full-time employees earn eight hours of sick leave per month.
Full-time employees accrue vacation leave at the rates specified in WAC 357-31-165 or the applicable collective bargaining agreement (CBA).
Washington State supports members of the armed forces with 21 days paid military leave per year.
Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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