NEOGOV · 7 hours ago
Operations Support Clerk
Raleigh, NC
Full-time
Onsite
New Grad, Entry Level
$34K/yr - $55K/yrNEOGOV is seeking qualified applicants for a full-time Operations Support Clerk position at the U.S. District Court for the Eastern District of North Carolina. The role involves providing case-related and administrative support, managing court records, and delivering customer service to the public and legal professionals.
GovTechHuman ResourcesInformation TechnologySoftware
No H1B
U.S. Citizen Only
Responsibilities
Maintains timely and accurate filing of documents received at the Clerk's Office intake counter and scans and performs quality control review of scanned documents for completeness and conformity with the federal and local rules and the policies of the district
Retrieves and processes incoming and outgoing mail and answers telephone calls to the Clerk's Office
Offers customer service assistance and general procedural information to litigants, attorneys, agency representatives, and the public at the Clerk's Office intake counter and over the telephone, while maintaining the confidentiality of sealed material and sensitive matters
Copies, scans, and dockets documents, and fulfills copy requests
Manages and maintains the storage of court records throughout the district, including preparing, shipping, and retrieving records from the Federal Records Center and National Archives
Performs cashier duties for the collection of appropriate fees at the intake counter and by telephone
Verifies an attorney's authority to practice in the Eastern District of North Carolina and processes attorney admissions applications, including contacting state and federal authorities to verify an attorney's bar information
Provides CM/ECF login and password assistance to CM/ECF users
Assists with naturalization ceremonies
Performs other duties as assigned
Qualification
Required
High school diploma or equivalent
Highly motivated, personable, dependable, adaptable, and able to remain calm under pressure
Demonstrate a high degree of initiative and confidentiality
Able to communicate effectively (orally and in writing) to individuals and groups
Able to function independently as well as in a team environment
Proficient in WordPerfect, Microsoft Word, Adobe Acrobat, Microsoft Excel
Able to work in additional Windows-based applications
Maintain a professional appearance and demeanor at all times
Preferred
Four-year degree from an accredited college or university
Benefits
Health Insurance
Supplemental Dental & Vision Insurance
Life Insurance
Long Term Care Insurance
Flexible Benefits Program
Federal Employees Retirement System (FERS)
Thrift Savings Plan (TSP)
Vacation/Sick/Other Leave
Wellness Program
Worker's Compensation
Employee Assistance Program
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Founded in 1999
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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