Social Casework Technician jobs in United States
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NEOGOV · 10 hours ago

Social Casework Technician

NEOGOV is seeking a qualified candidate for the part-time position of Social Casework Technician with the City of Richmond’s Department of Justice Services. This role involves overseeing and providing guidance to youth mandated by the courts to participate in community service, including documentation, transportation, and engaging with community partners.

GovTechHuman ResourcesInformation TechnologySoftware

Responsibilities

Providing constant eyesight supervision with juvenile offenders while on the work site
Providing transportation for weekly/weekend community service program participants
Receiving/monitoring all juveniles reporting for community service when scheduled
Documenting case/progress notes on all participants through the City of Richmond Department of Justice Services data management system
Documenting all juvenile activities to include Serious Incident Reports
Engaging with the Court Service Unit partnering task i.e. Case management, Referrals, and other related duties
Additional duties as assigned such as assisting with all community programs

Qualification

Case managementDe-escalation skillsMotivational interviewingMental healthCustomer serviceData management softwareEffective working relationshipsDiversity managementInterpersonal communicationTime management

Required

High School Diploma or GED
One year of work experience in social casework or equivalent work experience
One year of specialized vocational training or equivalent work experience
An equivalent combination of training and experience (as approved by the department) may be used to meet the minimum qualifications of the classification
Valid Driver's License with a satisfactory driving record and a valid Commonwealth of Virginia Driver's License within 30 days of hire
Demonstrated knowledge of supervising juveniles in a community setting
De-escalation skills
Demonstrated knowledge of managing diverse populations and genders
Above average knowledge of areas in the Greater Richmond community
Knowledge of a variety of mental health diagnoses
Case management
Motivational interviewing
Strong customer service skills
Excellent interpersonal and oral/written communication, including presentations
Experience with software such as Microsoft Word, Excel, and Outlook and administrative and clerical procedures such as word processing, managing files and records
Establish and maintain effective working relationships with a variety of individuals
Schedule and manage workloads to meet deadlines
Manage time effectively and prioritize
Work effectively with a diverse population

Preferred

Bachelor's degree in human services or social services preferred

Benefits

Virginia Retirement System (VRS)
Language Incentive
Referral Bonus
Tuition Assistance Program

Company

NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.

Funding

Current Stage
Late Stage
Total Funding
$700M
Key Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity

Leadership Team

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Shane Evangelist
CEO
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Brandon McDonald
Head Of Marketing
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Company data provided by crunchbase