Client Engagement Associate jobs in United States
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Levi & Korsinsky, LLP · 7 hours ago

Client Engagement Associate

Levi & Korsinsky, LLP is a leading plaintiffs’ law firm dedicated to fighting for aggrieved shareholders and consumers. They are seeking a motivated junior professional to serve as the primary point of contact for individuals participating in class action cases, focusing on client engagement and follow-up.

ConsultingLegalLegal Tech
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Work & Life Balance
Hiring Manager
Keith Oyler
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Responsibilities

Respond quickly to inbound leads via phone, text, and email
Build rapport and maintain a friendly, professional connection
Follow up consistently until required materials are completed
Keep clients engaged over time so they remain with the firm
Track every touchpoint carefully and close all loops
Work closely with attorneys for questions or escalations

Qualification

Legal intake experienceClient services experienceTeam management experiencePersuasive communicationProcess evaluationMicrosoft Office proficiencyCRM tools proficiencyLeadership skillsOrganizational skillsEmpathySolutions-driven approachHigh personal accountabilityTexting skillsPhone skills

Required

2+ years of experience in legal intake, client services, or team management (law firm experience preferred)
Persuasive communicator — able to build trust, ease concerns, and guide clients to take action with empathy and professionalism
Strong leadership skills, with experience mentoring or managing team members
Organized and detail-oriented, with the ability to manage multiple priorities effectively
Skilled at evaluating processes, improving workflows, and maintaining quality control
Proficient in Microsoft Office Suite, spreadsheets, and CRM/case management tools (Clio Grow or similar preferred)
Professional, empathetic, and solutions-driven approach to client interactions
Comfortable working in a fast-paced, high-volume environment while meeting performance goals

Preferred

Communications, psychology, marketing, or similar
Experience in sales, fundraising, customer success, recruiting, or outreach
Strong texting and phone skills
High personal accountability
If you worked through school or have a strong work ethic, we like that

Company

Levi & Korsinsky, LLP

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Levi & Korsinsky, LLP is a leading plaintiffs’ law firm that has recovered billions of dollars for defrauded investors in global securities litigation and has been at the forefront protecting consumers.

Funding

Current Stage
Growth Stage

Leadership Team

M
MARK GUTTERMAN
CFO
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Eduard Korsinsky
Managing Partner
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Company data provided by crunchbase