HR Acuity · 13 hours ago
Account Manager
United States
Full-time
Remote
Entry, Mid Level
$98K/yr - $126K/yr
2+ years expHR Acuity is the leading provider of employee relations case management and investigation software. As an Account Manager, you will build consultative relationships with clients, ensuring satisfaction and driving business growth through strategic engagement and value-based proposals.
Enterprise SoftwareHuman ResourcesSoftware
Responsibilities
Proactively solicits and drives new business within assigned accounts through expansions and new product offerings
Creates, monitors, and manages a sales pipeline to ensure consistent achievement of quotas and metrics for assigned accounts
May lead the contract renewal process, including coordinated efforts with sales, customer success, legal and technical groups
Through a consultative approach, uncovers customer business issues and crafts value-based proposals as a trusted advisor
Research target accounts to identify and assess customer needs and effectively link product value, features/benefits to those needs
Works with internal resources to present and position company products and services to new divisions of existing clients
Develops and maintains current product knowledge and can explain the business value of our offerings
Prepares presentations, demonstrations, and sales contracts
Participates in Executive Business Reviews with the Customer Success Manager across a book of assigned accounts to develop a deep understanding of the client's needs and difficulties. Links HR Acuity’s products back to key business issues
Proactively engages with clients to determine ongoing satisfaction, demonstrated value of HR Acuity products and services, and emphasizes the client's return on investment
Qualification
Required
At least 2 years of experience in SaaS
Minimum of 2 years of B2B account management in a SaaS organization
Proven success in consistently achieving customer growth goals
Strong sales acumen and motivation to excel in a sales environment with quota responsibilities
Passion for helping customers solve business issues with advanced technology solutions
Effective communication with customers, building relationships, and uncovering opportunities with a value-based approach
Negotiation skills and ability to navigate a customer's internal organization (e.g., finance, legal, IT)
Ability to clearly present material and effectively overcome objections
Proficient in communicating and influencing various organizational levels, from Senior Leadership to C-level executives
Ability to work both independently and within a team environment
Proficiency with Salesforce
Preferred
Experience in HR Technology
Benefits
Comprehensive medical, dental and vision plans
401K plan that matches your contributions
Paid leave for various life events, such as sickness, disability, or parenthood
#Allin Shares Program
Unlimited PTO policy
Company paid holidays
Birthday day off
Closed 4th of July week and December holiday week
Half day summer Fridays
Half day first Fridays
8 hours of volunteer time
Employee assistance program
Remote work environment
Company
HR Acuity
The Only End-to-End HR Case Management & Employee Relations Software
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$47MKey Investors
K1 Investment ManagementGrowth Street Partners
2021-10-19Private Equity· $47M
2019-12-12Private Equity
Leadership Team
Deb Muller
CEO and Founder
Jim Moore
Chief Technology Officer
Recent News
2025-11-19
Company data provided by crunchbase