Riggs Cat · 14 hours ago
Power Systems PSSR
Jonesboro, AR
Full-time
Onsite
Senior Level
5+ years expRiggs Cat is seeking a Power Systems Product Support Representative (PSSR) to provide product support and rental solutions for electrical and industrial customers. The role involves promoting and selling product support services, integrating parts and service offerings, and being the main point of contact for equipment maintenance and rental support.
Machine LearningMachinery ManufacturingRentalSales
Responsibilities
Promote and sell product support services and products into assigned territory to meet sales objectives
Contact prospective and current customers to determine customer needs, present product support information, and explain other available Riggs services
Research, present, and quote power systems solutions custom to the customer need
Quotes and sells customer value agreements (CVA)
Monitor customer machine components to ensure maximum life of product
Rent equipment and services, including power generation, temperature control, and air compressors along with any required ancillary products
Achieve rental sales and profit goals, calling on regular and prospective customers, assuring all equipment deliveries meet the conditions of the rental agreement and monitor customer satisfaction for all products
Use strategic account planning to align Riggs business with our customers
Communicates Riggs value proposition to customers
Performs administrative tasks such as activity reporting and tracking reports to keep department up to date on activity
Work with all departments across the Riggs enterprise to ensure a Riggs win in the market
Performs other duties as assigned
Qualification
Required
Minimum 5 years of product support experience with power systems equipment
Able to travel within Riggs Power Solutions territory
Excellent verbal and written communication skills
Self-motivated with strong work ethic
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals, etc
Knowledge of Microsoft Office products, customer management tools, sales planning tools, and/or other comparable systems
Working knowledge of Caterpillar computer systems is a plus
Company
Riggs Cat
Riggs Cat provides new and used machine sales, machine rental services, and hydraulics machine shop services.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
George Cress, CPA
President/COO
Recent News
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2025-07-08
2024-04-08
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