Qualiphy PC · 19 hours ago
Salesforce Administrator
United States
Full-time
Remote
Mid, Senior Level
$100K/yr - $130K/yr
7+ years expQualiphy PC is seeking a Salesforce Administrator to manage, optimize, and support their Salesforce platform. This role focuses on ensuring the CRM ecosystem supports customer engagement and business operations while complying with healthcare regulations.
AppsHealth CarePersonal HealthTelehealth
Responsibilities
Administer, configure, and maintain Salesforce, including Service Cloud, Experience Cloud, Marketing integrations and any future Salesforce products such as Health Cloud
Customize platform using Flows, Process Builder, validation rules, approval processes, and declarative automation
Create dashboards, reports, and analytics to support clinical, technical, operational, and executive decision-making
Integrate Salesforce with existing billing systems and third-party health apps, EMR and other systems, telehealth platforms, etc. when applicable
Support user onboarding, training, documentation, and adoption initiatives
Troubleshoot platform issues and serve as the primary Salesforce support resource
Partner with stakeholders to define system enhancements and execute roadmap improvements
Maintain HIPAA compliance, security controls, and data protection best practices
Manage release updates, app installations, and change management
Collaborate with product managers and technical teams when custom development is required
Qualification
Required
7+ years Salesforce Administration experience
Hands-on experience with Salesforce Health Cloud
Experience working in healthcare, medical services, telehealth, med spa, wellness, clinical, or regulated health environments
Strong knowledge of patient lifecycle workflows (intake, engagement, care coordination, follow-up)
Experience with Salesforce declarative tools (Flows, Process Builder, Validation Rules, Permissions)
Understanding of healthcare data structures (patient records, PHI, claims, EHR data, care plans)
Experience with reporting, dashboards, and analytics
Salesforce Certified Administrator required
Strong analytical and problem-solving ability
Excellent communication skills with both technical and operational teams
Ability to translate business/clinical needs into system functionality
High attention to detail and data accuracy
Strong organizational and documentation skills
Commitment to patient confidentiality and ethical data management
Ability to work in a fast-paced, evolving healthcare environment
Preferred
Experience integrating proprietary or custom software platforms preferred
Health Cloud certification strongly preferred
Company
Qualiphy PC
Qualiphy is a nationwide telemedicine platform that enables instant, compliant medical consultations, prescription approvals, and medication delivery for clinics, medspas, and healthcare operators across 48 states and DC.
11-50 employees
Funding
Current Stage
Early StageRecent News
2025-10-27
EIN Presswire
2025-09-17
2025-06-25
Company data provided by crunchbase