TruePoint Communications · 19 hours ago
Operations Coordinator
TruePoint Communications is a rapidly growing company known for its commitment to top-tier talent. They are seeking an Operations Coordinator to manage core operational workflows across finance operations, hiring, and internal processes to ensure effective agency operations.
AdvertisingDigital MarketingPublic RelationsSocial Media Marketing
Responsibilities
Own accurate, on-time client invoicing
Manage accounts receivable and payable using Ruddr, QuickBooks, and Bill.com
Prepare biweekly, monthly, quarterly, and annual financial and utilization reports in partnership with the Operations Manager
Audit employee time entries to ensure accurate payroll, utilization, absorption, and revenue reporting
Maintain forecasting inputs and support budgeting and capacity planning
Own administration of agency tools and platforms (licenses, access, renewals, vendor coordination)
Maintain asset, equipment, and inventory tracking
Document, implement, and continuously improve internal processes and policies
Prepare executive- and client-ready reports, dashboards, and presentations
Coordinate staffing schedules for community management accounts
Own the hiring lifecycle: job postings, ATS management, interview coordination, and candidate communications
Own end-to-end onboarding and offboarding workflows, including systems access, equipment, and documentation
Maintain employee records and PTO tracking
Partner with Ops Manager on internal communications, trainings, and policies
Qualification
Required
3-5 years experience in operations, people ops, finance ops, or administrative roles
Strong proficiency in Excel; experience with Quickbooks required
Highly organized, detail-oriented, and accountable
Confident communicator who takes initiative and solves problems independently
Bachelor's degree or equivalent experience
Preferred
Agency or professional services experience strongly preferred
Comfort working in a billable, utilization-driven environment
Experience with Bill.com, Ruddr, Gusto, and Monday.com a plus
Benefits
Competitive health benefits
Profit-sharing bonus plan
401(k) with competitive matching
Ongoing professional development
Company
TruePoint Communications
TruePoint is an integrated communications agency that serves in PR, corporate communications, e-PR, blogger relations and digital marketing.
Funding
Current Stage
Early StageCompany data provided by crunchbase