Global Medical Response · 8 hours ago
Special Event Manager Operations
Indianapolis, IN
Full-time
Onsite
Mid, Senior Level
$88K/yr - $92K/yr
3+ years expGlobal Medical Response (GMR) is dedicated to delivering compassionate, quality medical care, primarily in emergency and patient relocation services. The Special Events Operations Manager is responsible for leading and coordinating day-to-day special event operations at the Indianapolis Motor Speedway and throughout the Indianapolis metropolitan area, ensuring exceptional service delivery and operational effectiveness.
Health CareTransportation
Responsibilities
Lead recruitment, retention, development, and recognition efforts for assigned staff
Provide clear guidance, coaching, and performance management to ensure operational and behavioral expectations are met
Support teamwork, collaboration, and continuous improvement across the operation
Serve as a resource for employees to resolve concerns and improve effectiveness
Model high professional standards aligned with AMR’s Vision and Guiding Principles
Direct daily operational activities, including scheduling and staffing for all special events
Coordinate travel and lodging logistics for out‑of‑town personnel
Maintain accurate payroll reporting and ensure timely submission
Manage purchasing cards, gas cards, and other operational resources in accordance with policy
Oversee inventory, fleet, uniforms, and equipment to ensure availability, safety, and cost‑effective use
Ensure full compliance with AMR policies, OSHA, EEO, and all applicable regulations
Develop and maintain operational processes that promote safety, quality, and efficiency
Evaluate performance data and implement process improvements as needed
Ensure effective risk management through proactive training and adherence to safety standards
Collaborate with the Clinical Education Specialist (CES) on quality improvement initiatives
Build and maintain positive relationships with venues, agencies, IMS partners, and medical community stakeholders
Communicate operational updates and event logistics clearly and consistently to all team members
Provide VIP and at‑track guest support as needed
Represent AMR in community activities and outreach to strengthen regional presence
Support contract discussions and resolve customer or partner issues as required
Support budget development and ongoing financial management for assigned operations
Review and interpret financial and operational reports, identifying opportunities for cost control and efficiency
Assist in business development and marketing initiatives to support revenue growth
Participate in disaster preparedness and assume operational leadership during emergency events when necessary
Maintain awareness of industry trends, standards, and emerging best practices
Support the National Motorsports Safety Team, including participation in training, planning, and associated travel
Collaborate with public and private emergency service partners to ensure coordinated response efforts
Qualification
Required
Minimum of 3 years of EMS operational leadership experience
Minimum of 3 years of EMS experience
High School Diploma required
Strong oral, written, and interpersonal communication skills
Demonstrated internal and external customer service skills
Current State EMT or Paramedic License (required)
Valid driver's license
CPR and ACLS certification (AHA)
Preferred
Minimum of 2 years of event medical and/or motorsports strongly preferred
Associate's or Bachelor's degree in Business, Healthcare, or related field preferred
Company
Global Medical Response
Global Medical Response delivers emergency medical and relocation services to patients in their time of need.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$5.4B2025-09-22Debt Financing· $5.4B
Leadership Team
Brian Tierney
Chief Financial Officer
Edward Van Horne
Chief Operating Officer
Recent News
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2025-10-15
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