Director, Operations & Enablement, Go-To-Market (GTM) jobs in United States
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OpenTable · 1 day ago

Director, Operations & Enablement, Go-To-Market (GTM)

OpenTable is an industry leader in the restaurant technology space, dedicated to helping restaurants thrive. The Director of GTM Enablement will own the strategy and execution of full-funnel enablement, ensuring that the go-to-market organization is well-prepared and aligned to drive revenue impact.

HospitalityInternetReservationsRestaurants
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H1B Sponsor Likelynote

Responsibilities

Define and execute a comprehensive GTM enablement strategy that supports the entire customer lifecycle: demand generation, sales conversion, onboarding, adoption, expansion, and retention
Align enablement priorities with company goals, marketplace dynamics, and GTM strategy
Act as a strategic partner to GTM leaders to improve readiness, productivity, and execution
Design and deliver onboarding, ramp, and continuous enablement programs for Sales, Customer Success, Account Management, and Partner-facing teams
Reduce time-to-productivity for new hires and drive performance improvement for tenured reps
Support multiple GTM motions (new business, expansion, renewals, cross-sell) across buyer and seller personas in a B2B2C marketplace model
Own the enablement content ecosystem including playbooks, messaging frameworks, pitch decks, battlecards, use cases, and talk tracks
Ensure content reflects differentiated marketplace value propositions for all sides of the platform
Partner with Product and Marketing to drive launch readiness for new products, features, pricing, and GTM motions
Enable teams on the nuances of selling and supporting a two-sided marketplace, including value articulation, supply/demand dynamics, and customer outcomes
Partner closely with Product, Marketing, and RevOps to ensure consistent messaging, processes, and tooling across the funnel
Partner with Revenue Operations & Sales to optimize GTM processes, workflows, and systems that support scalability
Evaluate, implement, and manage enablement tools and platforms
Ensure enablement programs are efficient, repeatable, and built to scale with growth
Define and track KPIs to measure enablement effectiveness (ramp time, quota attainment, pipeline conversion, win rates, expansion, retention, etc.)
Use insights and data to iterate and continuously improve enablement programs
Communicate impact and outcomes to GTM and executive leadership

Qualification

GTM EnablementB2B SaaS experienceProgram managementData-driven mindsetStakeholder managementCommunication skillsCollaboration skills

Required

8–12 years of experience in GTM Enablement, Sales, Revenue Operations, or related roles
Experience supporting full-funnel enablement in a B2B SaaS environment
Proven ability to influence and collaborate across Sales, Marketing, CS, Product, and Ops
Strong program management, communication, and stakeholder management skills
Data-driven mindset with a focus on measurable business outcomes

Preferred

Experience working in or enabling a marketplace or multi-persona GTM model strongly preferred

Benefits

Work from (almost) anywhere for up to 20 days per year
Company-paid therapy sessions through SpringHealth
Company-paid subscription to Headspace
Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)
Paid parental leave
Generous paid vacation + time off for your birthday
Paid volunteer time
Development Dollars
Leadership development
Access to thousands of on-demand e-learnings
Travel Discounts
Employee Resource Groups
Free lunch 2 days per week
Convenient downtown SF office location close to the Montgomery MUNI and BART stations.
Building amenities, such as a gym, dog policy, & bike parking
Health benefits
Flexible spending account
Retirement benefits
Life insurance
Paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays)
Parental leave benefits
Annual bonus
Equity grant

Company

OpenTable

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OpenTable operates as an online restaurant booking service that enables guests to discover and book tables. It is a sub-organization of Booking Holdings.

H1B Sponsorship

OpenTable has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (13)
2023 (13)
2022 (20)
2021 (4)
2020 (35)

Funding

Current Stage
Public Company
Total Funding
$48M
Key Investors
Impact Venture Partners
2014-06-13Acquired
2009-05-21IPO
2000-10-01Series C· $36M

Leadership Team

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Ashley Tyra
Vice President of Product Management
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Alex Woolf
iOS
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Company data provided by crunchbase