Amplify · 20 hours ago
Technical Writer
Amplify is a pioneer in K–12 education, leading the way in next-generation curriculum and assessment. They are seeking an experienced Technical Writer to create and edit engaging educator-oriented help materials, collaborating with cross-functional teams to support customer-facing teams.
EdTechEducationHigher Education
Responsibilities
Learn how Amplify’s suite of educational products function to provide educators with tools for rostering, curriculum, assessment, and reporting
Use content development programs (e.g., Salesforce Knowledge, Google Docs, Adobe Creative Cloud) to create materials that teach educators how to use our software
Format and edit documents to promote clarity, accuracy, and Amplify style; manage document lifecycles efficiently and accurately, maintaining multiple versions as necessary
Create, edit, and manage graphics/screen shots (including alt text) for help materials
Tailor content for specific audiences with differing levels of technical sophistication, including teachers, systems administrators, and students
Work with source control systems, developers, and Quality Assurance (QA) to ensure proper integration
Meet regularly with Amplify stakeholders to discuss project workflows, ensure correct grammar in designs and specifications, and promote consistency through product communications
Qualification
Required
Bachelor's degree with a concentration in English, Journalism, or Communications
2+ years developing end-user documentation in a professional setting OR commensurate classroom/Ed Tech experience with proven writing skills (candidates are expected to provide writing samples)
2+ years of experience with content management systems such as Salesforce Knowledge, Intercom, or Wordpress
1+ years of experience with Adobe Creative Cloud (InDesign, Acrobat, Photoshop)
1+ years of experience with productivity tools such as Slack, the G Suite, Figma, Notion, git/GitHub and Jira
Proficiency on Mac OS or Windows computers/laptops and iPad OS or Chrome devices
Ability to travel 5-10% of the time
Preferred
Classroom teaching experience, or an understanding of the challenges faced by Literacy and STEM educators
Experience with HTML and CSS
Experience with remote corporate culture
Familiarity with Amplify's suite of products and services
Familiarity with Adobe Robohelp, Madcap Flare, or similar online help authoring tools
Meticulous attention to detail, commitment to producing quality products, and the ability to set and meet tight deadlines
Excellent organizational skills along with the ability to work independently and as part of a team in a dynamic, cross-functional environment
A passion for education, with a strong interest in enhancing industry and product knowledge through self-study and internal training sessions
Benefits
401(k) plan
Competitive health insurance and mental health options
Basic life insurance
Paid time off
Parental leave
Access to best-in-class development programs
Company
Amplify
A pioneer in K–12 education since 2000, Amplify is leading the way in next-generation curriculum and formative assessment.
H1B Sponsorship
Amplify has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11)
2024 (10)
2023 (5)
2022 (9)
2021 (2)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
$215MKey Investors
Cox Enterprises
2023-05-23Series C
2021-10-26Series Unknown· $215M
Recent News
Google Patent
2024-11-02
Company data provided by crunchbase