NIVA Health · 10 hours ago
Director of Operations
St Augustine, FL
Full-time
Onsite
Director/Executive
$90K/yr - $100K/yr
10+ years expNIVA Health is a leading provider of wellness-focused, insurance-covered services with multiple locations across Florida and Michigan. The Operations Director will oversee the operations of NIVA Health's multi-clinic network, focusing on strategic planning, business development, and compliance to ensure operational excellence and patient-centered care.
Health CareMedicalWellness
Responsibilities
Lead operations for multiple Primary Care clinics across the U.S
Drive start-up and implementation of new service lines, ensuring seamless integration with existing operations
Oversee budgeting, forecasting, reporting, and auditing
Develop and maintain strategic plans to support organizational growth and sustainability
Ensure systems are in place to evaluate performance against NIVA Health objectives
Monitor compliance with OSHA, HIPAA, and all state/federal regulatory requirements
Establish, update, and enforce standard operating procedures (SOPs) and protocols
Stay informed of industry trends, regulatory changes, and potential risks/opportunities
Coordinate cross-functional collaboration with clinical, HR, IT, and finance teams
Provide strong leadership across geographically dispersed teams
Partner with HR in recruitment, performance management, and employee relations
Promote a culture of accountability, ownership, and continuous improvement
Mentor and coach staff to achieve professional development and departmental goals
Communicate effectively with clinic managers and executive leadership to align priorities
Ensure systems are in place for quality monitoring and clinical risk management
Conduct audits on compliance, service delivery, and infection control
Oversee credentialing and billing-related compliance for all service lines
Develop and enforce policies that align with clinical and non-clinical regulatory standards
Partner with HR and Compliance to address outcomes, risks, and performance issues
Complete other duties as assigned at the discretion of management
The duties listed are illustrative and not exhaustive
Qualification
Required
Proven operational leadership experience and successful track record in multi-clinic, nationwide healthcare organizations
Demonstrated success in start-up and implementation of Primary Care service lines
Strong knowledge of billing practices and revenue cycle management
Experience with strategic planning, business acumen, and employee relations
Ability to oversee compliance, audits, and quality initiatives
Detail oriented and ability to juggle multiple projects
Excellent communication, organizational, and leadership skills
Knowledge of regulatory agencies and standards that govern primary care practices
10 years experience managing Primary Care clinics
Flexibility to travel (Required)
Willingness to travel: 75% (Required)
Preferred
Bachelor's Degree or above in Healthcare Administration is highly desirable
Benefits
401(k)
401(k) matching
Dental insurance
Health insurance
Vision insurance
Company
NIVA Health
NIVA Health offers health and wellness therapies.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Rafael Foss
Founder/Visionary of NIVA Health
Company data provided by crunchbase