Home of Guiding Hands · 20 hours ago
Case Manager - CCL
El Cajon, CA
Full-time
Onsite
Entry, Mid Level
$23/hr - $24/hr
2+ years expHome of Guiding Hands is a non-profit organization dedicated to improving the lives of those with intellectual and developmental disabilities. The Case Manager plays a vital role in overseeing client support and staff supervision across residential facilities, ensuring that every individual receives compassionate, person-centered care.
Non Profit
Responsibilities
Coordinate and monitor comprehensive services for individuals in a home care setting to ensure health, safety, and quality of life
Participate in Interdisciplinary Team (ID Team) meetings to develop, review, and update Individual Service Plans (ISPs) in alignment with client goals and assessed needs
Coordinate client medical care, including appointments, medications, dietary needs, and follow-up care
Maintain accurate, timely documentation and data collection to support service delivery, outcomes tracking, and regulatory compliance
Report and document incidents, injuries, illnesses, and medication changes in accordance with agency policy and state regulations
Supervise and support House Managers (HMs) and Direct Support Professionals (DSPs) to ensure consistent, person-centered care
Collaborate with the QIDP to prepare, deliver, and follow up on Disciplinary Action Reports (DARs) as needed
Coordinate staffing schedules and coverage to ensure adequate support for client needs
Conduct routine health, safety, and compliance audits to ensure adherence to agency standards, labor laws, and state licensing requirements
Support licensing visits, audits, and corrective action plans in collaboration with leadership and the QIDP
Oversee assigned client funds and house budgets to ensure accountability and compliance with financial policies
Review payroll and scheduling documentation to verify accuracy and alignment with staffing plans
Provide intermittent hands-on client support as needed to maintain continuity of care
Qualification
Required
Must be 18 years of age or older
Must have a valid California Driver's License, safe driving record, and have at least 2 years of licensed driving experience
Must have a High School Diploma or GED; post-secondary coursework in Human Services or related field preferred
Must have at least 2 years of supervisory or leadership experience, demonstrating the ability to guide and motivate staff effectively
Must have the ability to read, write, and communicate clearly in English, both verbally and in writing
Must be CPR and First Aid certified
Must be Pro-Act (Professional Assault Crisis Training) certified
Must be medication administration certified
Must pass a pre-employment physical examination and negative Tuberculosis (TB) screening, with annual updates as required
Preferred
post-secondary coursework in Human Services or related field preferred
Company
Home of Guiding Hands
Home Of Guiding Hands is a provided benchmark programming and housing for men, women, and children with developmental disabilities.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Edward Hershey
President / CEO
Company data provided by crunchbase