SROA Capital · 8 hours ago
Divisional Field Trainer
Orlando, FL 32818, USA
Full-time
Hybrid
Senior Level
5+ years expSROA Capital is a private equity real estate and technology platform focused on self-storage investments. The Divisional Field Trainer is responsible for delivering and coordinating high-impact training programs, collaborating with various management levels to ensure effective execution and compliance with training standards.
Financial ServicesReal Estate InvestmentVenture Capital
Responsibilities
Manage new hire and promotional training programs for: District Managers (DM), District Manager in Training (DMIT), District Training Leaders (DTL)
Manage Operational Growth & Performance Enhancement training programs for: District Managers, District Training Leaders (DTL), Property Managers and Assistant Property Managers
Maintain and update training content, including: Training presentations, Participant worksheets, Skills assessments and activities, Job aids and quick-reference tools, Training videos and visual guides, Process guides
Coordinate and manage training schedules, meetings, and virtual and in-person training sessions, ensuring timely enrollment and attendance
Track learner progress and completion status throughout the training lifecycle
Conduct follow-up with participants and leadership to confirm completion, understanding, and readiness for role expectations
Partner with District Managers, Regional Managers, Divisional Vice Presidents, and L&D Leadership to ensure training aligns with role expectations and operational priorities
Conduct and track post-class skills assessment results, compile data by Division, Region, District, and Employee
Maintain monthly training performance metrics and identify gaps and trends from results; recommend targeted follow up with learners and supervisors for incomplete assessments or low performance
Confirm training completion only once all forms, assessments, and modules are submitted
Share actionable insights with Regional Managers, DMs, and Divisional Vice Presidents to support coaching and performance improvement
Ensure timely collection of all Training Acknowledgement forms
Monitor and verify completion of required e-Learning
Maintain accurate records of all training activities, skill checks, acknowledgments, and compliance
Conduct periodic field audits to confirm compliance with training standards, policies, and operational processes
Provide face-to-face follow-up training to address gaps identified through audits, assessments, or field feedback
Serve as a Subject Matter Expert across SROA systems, platforms, and field processes
Act as a liaison between L&D and Field Operations, ensuring alignment and effective communication
Work closely with DTLs, District Managers, Regional Managers, and Divisional Vice Presidents to support divisional training priorities
Participate in special projects related to learning, operations, and process improvement
Complete internal e-learning modules and stay current with company content and platform updates
Research industry trends and recommend best practices to improve learning outcomes
Attend and contribute to regular team meetings, leadership sessions, and company events
Qualification
Required
5+ years of experience in field operations, training, or multi-unit leadership within retail, operations, or service-based environments
3+ years of experience facilitating instructor-led training, both virtual and in-person
Ability to travel approximately 50% of the work schedule
Proven experience supporting multi-region or divisional operations, with the ability to adapt training delivery across diverse field environments
Experience supporting sales performance, KPI-driven results, and operational metrics
Proven ability to deliver coaching and development training that improves individual and team performance
High proficiency in learning platforms, assessment tools, and presentation software
High proficiency in Microsoft Office Suite and collaboration tools (Teams, Zoom, or equivalent)
Strong communication, presentation, and facilitation skills
Strong analytical skills with the ability to evaluate learner performance and adjust training strategies
Excellent organizational, time-management, and follow-up skills
Proven ability to collaborate effectively with field and leadership stakeholders
Preferred
Self-storage or Property Management preferred
Benefits
Competitive pay with bonus potential
UKG Wallet – on-demand pay option
100% paid medical coverage options for employee-only
Dental and vision plans for optimal care
Eight (8) paid holidays
Generous Paid Time Off (PTO), increasing with years of service
Paid Maternity and Parental Leave for growing families
401(k) with substantial employer match and 100% immediate vesting
Flexible Spending Accounts (FSA), Health Savings Accounts (HSA), and Dependent Care Flexible Spending Accounts (DCFSA) for tax-advantaged savings
GAP Insurance for added financial protection
Employer-paid Life Insurance and Short-Term Disability coverage
Long-Term Disability (LTD) coverage for added peace of mind
Pet insurance – because your pets are family too
Storage Discounts to help you declutter and organize
Access to Voluntary Benefits for personalized coverage
Learning and development opportunities to maximize your potential and excel in your career
A great culture that values collaboration, innovation, and inclusivity
Company
SROA Capital
SROA Capital is an investment firm that engages in acquisition and revenue management to provide risk-adjusted returns to its investors.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Robert Buffett
Chief Financial Officer
Miriam Martinez-Sorto, MBA
Chief Marketing and Technology Officer
Recent News
2025-10-27
2025-10-25
Company data provided by crunchbase