Civista Bank · 6 hours ago
Loan Quality Control Analyst
Sandusky,OH,US
Full-time
Onsite
Senior Level
5+ years expCivista Bank is seeking a Loan Quality Control Analyst responsible for ensuring the accuracy, compliance, and operational effectiveness across various loan operations. The role involves conducting QC reviews, developing checklists, identifying operational gaps, and partnering with compliance and risk teams to enhance process efficiency.
BankingFinanceFinancial Services
Responsibilities
Conduct comprehensive QC reviews across Mortgage Operations, Consumer Lending, Loan Servicing, and Commercial Loan Operations—including manual review activities and validation of BOT generated results to ensure accuracy, compliance, and proper technology performance
Develop, maintain, and continuously refine QC checklists, ensuring all review procedures are aligned with regulatory expectations, internal policies, and evolving industry standards
Serve as the primary liaison and owner for all Loan Operations QC BOTs and QC related vendor relationships, ensuring effective oversight, issue resolution, and ongoing performance optimization
Identify operational and process gaps and recommend corrective actions to improve accuracy, efficiency, and compliance—while also evaluating opportunities for automation, workflow enhancements, and technology driven process improvements
Prepare and deliver QC reporting, including presentation of trends, exceptions, and emerging risk indicators during the monthly Consumer Portfolio Managers Meeting and other leadership forums
Act as the central point of contact for all QC-related inquiries, supporting internal stakeholders and external auditors with documentation, testing, and process insights
Partner closely with Compliance, Risk, and business line leadership to ensure alignment with regulatory requirements and support enterprise-wide governance objectives
Assist in training and educating staff on quality control best practices, regulatory changes, technology updates, and process improvements to strengthen organizational knowledge and reduce error rates
Qualification
Required
Five to seven years' experience in Lending or Loan Operations
Bachelor's degree in finance or related field
Applies strong analytical skills to interpret data, identify trends, and support informed decision making
Demonstrate exceptional organization, time management, and follow up abilities, ensuring precise execution, consistent accuracy, and reliable attention to detail
Leverages a process improvement mindset to drive continuous operational enhancements
Utilizes strong compliance awareness to promote a culture of accountability and regulatory alignment
Company
Civista Bank
Civista Bank provides personal banking, business banking, and wealth management services.
501-1000 employees
Funding
Current Stage
Public CompanyTotal Funding
$154.9M2025-07-10Post Ipo Equity· $79.9M
2021-12-03Debt Financing· $75M
1996-07-12IPO
Leadership Team
Ian Whinnem
Chief Financial Officer
Recent News
Morningstar.com
2025-12-18
2025-10-23
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