Festival Foods · 18 hours ago
Lead Baker (Full-Time)
Suamico, WI, US
Full-time
Onsite
Mid LevelFestival Foods is a Wisconsin grocer committed to exceptional service and community support. As the Lead Baker, you will support the Bakery Department Manager, lead a team of bakers, and ensure high-quality bakery products while fostering a positive work environment.
CommunitiesFood and Beverage
Responsibilities
Lead by Example: Reinforce Festival culture, guest service, and performance expectations to all bakers and fryers, setting a high standard for the team in our bakery
Training & Development: Provide consistent, on-going training and department expertise to bakery associates, ensuring they are well-equipped to perform their roles effectively in both baking and food service
Staff Management: Partner with the Bakery Manager to ensure proper staffing levels and efficient labor utilization, including preparing weekly work schedules for bakers and fryers
Quality & Standards: Ensure all bakery department standards are met, from product quality to service expectations, with a focus on pastry and bakery excellence
Operational Excellence: Observe sales floor and back stock conditions, taking corrective actions as needed. Communicate and cooperate with the department manager and other bakery associates to maintain and exceed standards
Guest Service: Assist guests with inquiries and special requests, demonstrating excellent phone etiquette and customer service skills, and ensuring their bakery and pastry needs are met
Product Handling: Package and price items from the service case, maintain adequate supply levels by replenishing ingredients and other necessary items, and assist with mixing, frying, baking, and decorating bakery products
Cleanliness & Safety: Contribute to overall cleanliness by organizing and cleaning work areas, shelving, and the sales floor. Maintain food safety logs and adhere to quality standards, including meeting quantity expectations by 10 am and 5 pm
Deliver Feedback: Document any violations of company policies by bakers and fryers, advising the department manager on appropriate corrective actions
Honor Commitments: Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences
Support the Team: Other duties as assigned
Qualification
Required
Ability to deal tactfully and effectively with guests and all personnel
Previous experience as a baker or in a similar role within the bakery, restaurant, culinary, or food service industry required
Strong math skills for calculating proportions and percentages
Effective communication skills
Ability to work among a team
Complete understanding of safety requirements and company policies
Ability to apply on-the-job safety training to recognize and address potential hazards
Knowledge of the retail food business, perishable department operations, and merchandising skills
Ability to make timely and effective decisions
Standing for extended periods of time
Lifting up to 60 pounds on a frequent basis
Frequently near moving machinery
Occasional exposure to extreme temperatures
Repetitive motion of hands and wrists
Occasionally near hot grease
Benefits
Associate Discount: Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household!
Weekly Pay & Premium Pay: Hourly associates are paid weekly, providing more frequent access to their funds. Part-time store associates are paid a $1 premium per hour on Sundays and select holidays. Hourly full-time store associates receive time and a half on Sundays and select holidays.
Two-Week Advanced Scheduling: Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility.
Vision & Dental Insurance: Part-time and full-time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs.
Support: Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety.
Save for Your Future: Offering a 401(k), we’re proud to support our associates in planning for retirement. The 401(k) plan empowers associates to save a portion of their paychecks for retirement. Festival Foods has an annual discretionary match to help our associates reach their savings goals.
Company
Festival Foods
Festival Foods and our associates believe in community involvement, volunteerism, and Servant Leadership.
Founded in 1946
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2025-09-16Acquired
Recent News
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