Children's Wisconsin · 8 hours ago
Clinic Secretary Assistant
Milwaukee, WI
Part-time
Onsite
New Grad, Entry LevelChildren’s Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. The Clinic Secretary Assistant is responsible for maintaining smooth clinic operations, providing clerical support, and ensuring a safe environment for patient care.
AssociationBiotechnologyEducationHealth CareMedical
Responsibilities
Understands and satisfies the needs of the neonatal, infant, toddler, pre-school, school-age, adolescent and/or adult patient in regards to their growth and development process
Prepares exam rooms and directs patients/families to exam rooms
Obtains and documents patient height, weight and vital signs
Assists with the collection and documentation of patient information such as health screenings, allergies, and home medications. Reports any observations or concerns to the nurse or physician
Assists with procedures and patient care as directed by the nurse or physician
Collects and labels specimens and ensures delivery to the appropriate department
Transports stable patients to designated areas and assists the nurse in the transport of unstable patients
Performs point of care testing according to established policies, if applicable. (If required to perform EKG testing, internal training must be successfully completed in the first 90 days of employment)
Obtains and transports medications and hand delivers to the designated nurse or prescriber per the Medication-Administration policy
Responds to emergency Code 7 situations and awaits further direction
Maintains clinic flow, monitoring patient location and wait time
Maintains a clean, organized and safe environment within the clinic area. Assures that hallways are free of equipment and supplies. Supplies are stored in compliance with the Joint Commission standards
Assures that the quantity of supplies is adequate and appropriate for the clinic needs
Assures compliance of monitoring expiration dates, code cart readiness and refrigerator temperature monitoring
Assures that equipment needed for patient care is available at all times. Addresses any deficiencies or unsafe equipment with the appropriate department. Cleans equipment after use and returns it to appropriate department
Communicates with physicians and staff to maintain optimal clinic operations
Prepares for clinic by completing paperwork procedures, assuring all necessary information, radiographs, and diagnostic studies are available for the clinic appointment
Greets patient and family in a welcoming manner, ensuring confidentiality and privacy
Updates demographic data on face sheets, verifies insurance/scans insurance cards, and collects insurance co-pays
Utilizes the electronic clinical information systems to support clinic operations and patient care
Schedules patient appointments and diagnostic testing through the use of the computerized scheduling system and its components. Monitors the daily schedule which includes, but is not limited to, management of daily appointments, no-shows, cancelled appointments, bump list appointments, and appointments on the wait list
Interacts effectively with all departments regarding scheduling and triaging of appointment calls
Manages telephone calls and documents information appropriately
Enters patient charges, orders and diagnoses into the computer within the established time standards
Advises parent/patients of the necessity of obtaining an insurance referral prior to the clinic appointment and manages appointments for patients without referrals
Qualification
Required
High School graduate or Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED) required
Currently registered with the State of Wisconsin Registry for Nursing Assistants to be eligible for employment in the basic provider settings, or certified as one of the following: Clinical Certified Medical Assistant, Certified Medical Assistant or Registered Medical Assistant. Registry/certifications not required to be renewed after hire
BLS-Basic Life Support Healthcare Provider - American Heart Association/American Red Cross/National Safety Council required
Preferred
Previous experience in a pediatric healthcare environment preferred
Proficient data entry skills with accuracy and speed preferred
Company
Children's Wisconsin
The Childrens Hospital Research Institute is a research institute dedicated solely to the health and well-being of children.
Founded in 1894
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Gil Peri
President and Chief Executive Officer
J
Jason Jarzembowski
Chief Executive Officer
Recent News
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2026-01-19
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