Independent Software, Inc. · 14 hours ago
Availability Manager, Level 2 (Night Shift)
Annapolis Junction, MD
Full-time
Onsite
Senior Level, Lead/Staff
10+ years expIndependent Software, Inc. is a company focused on collaboration, integrity, and innovation. They are seeking an Availability Manager Level 2 to support a high-profile government customer in a mission-critical operations environment, coordinating response efforts during outages and ensuring long-term stability through root cause analysis.
AnalyticsCloud ComputingCyber SecurityInformation TechnologyMachine LearningSecuritySoftware
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Coordinate with multiple technical and operational teams during system incidents and outages
Provide high-level briefings and status updates to the customer and Senior leadership
Perform time-sensitive decision-making in support of a large, high-visibility government client
Support incident response efforts to restore service as quickly and safely as possible
Conduct root cause analysis following service restoration to prevent recurrence of outages
Document incidents, decisions, and corrective actions clearly and accurately
Support ongoing system sustainment and operational readiness in a 24/7 environment
Qualification
Required
Strong system administration experience in mission-critical environments
Proven ability to make sound technical decisions under time pressure
Excellent written and verbal communication skills, including briefing senior leadership
Strong coordination and collaboration skills across multiple teams
Demonstrated creative problem-solving ability during complex technical issues
Ability to operate independently with minimal supervision
Must be available to work one of the following shifts: Monday–Friday, 10:00 PM – 6:00 AM or Monday–Thursday, 8:00 PM – 6:00 AM
High School Diploma or GED and fifteen (15) years of relevant experience OR Bachelor's degree and ten (10) years of relevant experience
Must possess an active TS SCI with appropriate Polygraph to be considered for this role
Preferred
Security+ is desired
Benefits
Competitive compensation
Generous benefits
Work-life balance
Company
Independent Software, Inc.
Independent Software supports our customers by providing next-generation cyber services, intelligence and all-source analytics, machine learning, and mission application development.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Rhonda Jansen
President and CEO
Company data provided by crunchbase