Kirby · 12 hours ago
Outside Sales Parts & Service Representative
Kirby is seeking a Sales Parts & Service Representative to effectively sell parts and services across various industries including trucking and construction. The role involves generating new customer accounts, achieving sales goals, and maintaining relationships within the petroleum industry to enhance business growth.
Transportation/Trucking/Railroad
Responsibilities
Generate new customer accounts as well as service and maintain existing accounts. Analyze customer needs and interests and determine how company products and services can best meet their needs
Achieve sales goals and forecasts, as established by the department and the organization
Assist in marketing and sale of new products and/or prototypes to the existing marketplace
Review completed jobs for variations in component costing
Interface with other departments, including engineering, manufacturing, production and purchasing, to oversee project development and ensure timely delivery of finished products
Monitors sales orders to ensure project costs, materials lists, and delivery schedules meets project specifications and deadlines
Compute installation or production costs and prepare and submit bid specifications to existing and potential customers for review. Negotiate proposals and sales and service contracts with customers
Establish, maintain, and develop business, social and networking relationships with individuals within the petroleum industry in order to generate and maintain a positive business image for the organization within the industry
Plan and organize sales strategy
Expedite the resolution of customer problems, issues, or complaints
Ensure strong, effective market share of the products and services by providing direction and information on the products and related services
Attend sales and trade meetings and reads related publications to obtain current market condition information, business trends, and industry developments
Demonstrate and explain use of installed equipment and production processes
Arrange for installation and test-operation of machinery and recommend solutions to product-related problems
Evaluate sales performance results
Provide management oral and written reports on customer needs, problems, interests, market situation, competitive activities, and potential for new products/services
Conduct all business transactions in an ethical manner
Qualification
Required
Ability to communicate effectively with others using the spoken word
Ability to communicate in writing clearly and concisely
Ability to demonstrate conduct conforming to a set of values and accepted standards
Ability to focus on a goal and obtain a pre-determined result
Ability to be truthful and be seen as credible in the workplace
Ability to get along well with a variety of personalities and individuals
Ability to effectively present information publicly
Ability to effectively build relationships with customers and co-workers
The trait of being dependable and trustworthy
Ability to be internally inspired to perform a task to the best of one's ability using his or her own drive or initiative
Ability to convince a group of people to work toward a goal
High School Graduate or General Education Degree (GED) and three to seven years related experience
Proficient in Microsoft Office applications (Word, Excel, Outlook)
Ability to build strong presentations for customers and present them in a clear and concise manner. Must follow company pricing guidelines and procedures
Ability to wear Personal Protective Equipment (PPE) as required by the position, location, and/or customer
Preferred
Prior experience with Oracle
Company
Kirby
Kirby Corporation is a diversified business with operations in the marine transportation and engine services industries.