Part Time Airport Customer Service Agent jobs in United States
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The Landline Company · 17 hours ago

Part Time Airport Customer Service Agent

positionWilmington, DE
timePart-time
remoteOnsite
seniorityEntry Level
money$19/hr - $19/hr
date2+ years exp

The Landline Company is an innovative transportation company revolutionizing travel by connecting passengers to their closest airline hubs. They are seeking a Part Time Customer Service Agent to assist customers at the Wilmington Regional Airport in a welcoming and professional manner.

LogisticsTransportationTravel
badNo H1BnoteU.S. Citizen Onlynote

Responsibilities

Greet customers and provide information about our services
Assist customers with the boarding process
Answer customer questions and resolve customer concerns
Enter passenger information into reservations systems
Document and update customer records based on interactions
Load and remove customer baggage from Landline vehicles and baggage carousels
Develop and maintain knowledge of Landline’s products and services
Carry out Ground Security Coordinator functions when needed
All other duties as assigned

Qualification

Customer service experienceAirline Passenger Service SystemCommunication skillsMultitaskProfessional demeanorWillingness to learnPositive attitude

Required

High School Diploma, GED or equivalent education required
2 years of customer service experience
Ability to work a variety of shifts including nights, weekends, holidays, and overtime
Ability to build rapport with customers
Ability to prioritize and multitask
Positive attitude, strong work ethic and professional demeanor
Excellent written and verbal communication skills
A willingness to learn new systems and be flexible in tough situations
Ability to lift up to 50lbs

Preferred

Experience working with an airline Passenger Service System
Customer service: 2 years
Night Shift
Day Shift

Benefits

401(k)
Dental insurance
Employee assistance program
Employee discount
Health insurance
Life insurance
Paid time off
Parental leave
Referral program
Vision insurance

Company

The Landline Company

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The biggest airlines in the world trust Landline to power their first and last mile connectivity.
dateFounded in 2018
location
Hawthorne, California, USA
people-size51-200 employees
web-link
https://landline.com/

Funding

Current Stage
Growth Stage
Total Funding
$76.32M
Key Investors
Drive Capital
2025-07-10Series Unknown· $2.65M
2022-10-12Series Unknown· $21.82M
2022-04-07Series Unknown· $28M

Leadership Team

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David Sunde
Co-Founder & CEO
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Recent News

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2025-08-27
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2025-08-01
Inquirer.com
American Airlines bus service will bring Trenton passengers to PHL
2025-07-11
Company data provided by crunchbase