Director, Solutions Consulting jobs in United States
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SugarCRM · 23 hours ago

Director, Solutions Consulting

SugarCRM is a company dedicated to offering innovative customer relationship management software. They are seeking a Director of Solution Consulting who will support the sales organization by leveraging extensive market knowledge and technical skills to drive customer success and business outcomes.

Cloud ComputingCommunitiesConsultingCRMEnterprise SoftwareLead ManagementProduct ManagementSoftwareTraining
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Work & Life Balance
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H1B Sponsor Likelynote

Responsibilities

Support and enable both the Direct and Sugar reseller channel partners in being knowledgeable and capable in the SugarCRM application and as a platform for business solutions
Lead the pre-sale aspects of the sales cycle, including initial discovery, requirements analysis, high-level solution design and the transition to the appropriate implementation and delivery services teams
Effectively communicate, often thru demonstration, SugarCRM’s value as a solution to prospective customers
Participate as a member of RFP and Tender response teams by creating the product, technical architecture, proposed application solution and delivery methodology sections
Provide product application support to SugarCRM inside, channel and direct sales teams
Act as a strategist for the SugarCRM application platform – identify functional capabilities with customer business objectives
Promote the understanding of general CRM best practices, and advocate for SugarCRM’s extensibility
Provide expertise to identify and translate business requirements into a business platform vision
Speak at trade conferences
Support product marketing and promotion inside and outside the organization
Develop and maintain assigned partner relationships
Assist Marketing and Sales with the maintenance of current sales support materials, tools (e.g. demonstration tool kits) and selling documents
Working with the SugarCRM Training department, support sales/demo training for selected business partners

Qualification

CRM knowledgeSaaS solution salesTechnical systems architecturePre-sales experienceEnterprise business applicationsRFP best practicesPresentation skillsCommunication skillsTeamworkTime management

Required

7+ years experience in pre-sales or similar role
SaaS solution sales and configuration experience, and a general understanding of technical systems architecture, stacks and platforms
Proven track record of successful pre-sales engagements, and interactions with C-level customer executives
Good knowledge of enterprise business applications
Familiarity with RFP and Tender best practices
Strong communications skills (verbal and written), exceptional listening, presentation and demonstration skills, including good objection-handling skills
Possess a strong sense of teamwork, integrity, excellent self-motivation and a positive attitude
Outstanding planning and time management skills, and ability to manage multiple, competing priorities and successfully deliver just-in-time responses
Ability to work with local and remote teams across different time-zones, and ability to travel (up to 25%)

Preferred

3+ Customer Relationship Management experience
Marketing Automation experience
Business Analytics exposure
BS / BA in relevant area

Benefits

Excellent healthcare package for you and your family
Savings and Investment – 401(k) match
Unlimited Paid Time Off
Paid Parental Leave
Online Legal Services (Rocket Lawyer)
Financial Planning Services (Origin)
Discounted Pet Insurance (Embrace Pet Insurance)
Corporate Benefit Program (Working Advantage). This benefit offers you exclusive travel and entertainment offers and special discounts that are not available to the general public
Health and Wellness Reimbursement Program
Travel Discounts
Educational Resources - Career & Personal Development Program
Employee Referral Bonus Program
We are a merit-based company - many opportunities to learn, excel and grow your career!

Company

SugarCRM

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SugarCRM is a platform do the work—no blind spots, no busy work, and no roadblocks.

H1B Sponsorship

SugarCRM has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2023 (6)
2021 (12)
2020 (6)

Funding

Current Stage
Late Stage
Total Funding
$123.09M
Key Investors
Accel-KKRGoldman SachsNew Enterprise Associates
2018-08-15Private Equity
2015-09-30Secondary Market
2015-01-29Convertible Note· $3.57M

Leadership Team

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David T. Roberts
Chief Executive Officer
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Christian Wettre
SVP and GM, Sugar Platform
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Company data provided by crunchbase