Fairmont Hotels & Resorts · 10 hours ago
Assistant Director, People & Culture
Wailea, HI
Full-time
Onsite
Lead/Staff, Director/Executive
$120K/yr - $130K/yr
5+ years expFairmont Hotels & Resorts is a luxury resort company located in Maui. They are seeking a people-focused Assistant Director of People & Culture to manage operations within the department, support employee relations, and implement talent strategies that reflect local culture and values.
HospitalityResorts
No H1B
Responsibilities
Manage the day-to-day operations of the People & Culture Department
Lead and provide support to the People & Culture team members, including assisting with administrative duties as needed
Assist the Regional Director of People & Culture in assessing organizational needs, developing aligned Talent & Culture solutions and implement strategies in the areas of employee relations, recruitment, retention administration and Colleague wellness
Provide assistance related to employee relations such as direct line committee organization, employee communication, bulletin boards, employee of the month program, employee picnics, parties and general meetings
Support the implementation of People & Culture strategies
Organize, attend and participate in management of employee functions
Maintain relationships with local schools, colleges and universities
Manage and oversee the recruitment process and benefit administration
Manage and tracking of immigration and residency process of employees
Implement retention strategies to fulfill business need objectives
Complete exit interviews with departing colleagues
Provide assistance and support with employee relations issues, including but not limited to coaching and counseling guidance and conducting disciplinary meetings when required
Assist Departmental Leaders with the development of specific action plans to address issues and concerns identified in Colleague feedback
Assist Managers in setting objectives and goals for supervisor and assistant managers
Provide advice on employment legislation and developments in labor laws and employment standards
Communicate People & Culture policies and procedures to all leaders and colleagues
Promote work-life balance to achieve a healthy workforce in each department
Support the motivation of talent through regular activities through the hotel
Ensure employee final pay is accurate, timely, and in keeping with legislative requirements
Process and maintain confidential information and properly document information for payroll purposes
Participate in the departmental financial budgeting and month-end processes
Support an environment which promotes open ongoing feedback and coaching to bridge gaps for better performance
Be a role model within the hotel and exhibit and practice professional leadership skills, that fully align with our culture, values and pillars
Promote and maintain positive Colleague relations through an environment that encourages open communication, trust, mutual respect, and aloha spirit
Advance positive employee relations by building effective working relationships with all constituents
Qualification
Required
Minimum of 5 years of Human Resources Leadership experience in a hospitality setting
Previous experience in Talent Acquisition, Benefit Administration and Labor Relations
Knowledge of local labor laws and employment law requirements required
Must have up-to-date knowledge on HR trends and practices in the market
Multicultural awareness and able to work with communities and people from diverse backgrounds
Must be able to multi-task, be detail-oriented and organized in a fast paced, high volume environment
Must have ability to work independently with strong initiative and to prioritize or seek clarification in prioritizing work assignments
Ability to create a community which supports a collaborative environment
Self-motivated, energetic and highly responsible
Maintain a professional working environment and attitude
Flexible, able to embrace, and respond to change
Strong relationship builder
Highly responsible & reliable with strong sense of urgency
Preferred
University/College degree in a related discipline preferred
SHRM Certification preferred
Benefits
Comprehensive benefits package (Medical, Vision and Dental) including extended benefits like; Basic insurance, TDI and Long-Term Disability for regular Full-time and Part-time employees
401(k) retirement savings plan and matching program
One complimentary duty meal for all employees that work more than 6 hours per shift
Food & Beverage discount at Fairmont Kea Lani (venue specific and discount may vary)
Wellness Offerings
Exclusive employee benefits program offering discounted rates in Accor worldwide and discounts with brand partners
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world
Ability to make a difference through our Corporate Social Responsibility activities
Company
Fairmont Hotels & Resorts
Located in the heart of each destination we call home, a stay at any Fairmont hotel is truly unforgettable.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknown2015-11-25Acquired
Leadership Team
Isabel Chung
Executive Chef - Fairmont Empress
Recent News
2026-01-11
The Magnificent Mile Association
2025-11-11
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2025-11-08
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