General Dynamics - Bath Iron Works · 12 hours ago
Voice & Network Engineer
General Dynamics - Bath Iron Works is a leader in designing and building U.S. Navy ships, providing maintenance and lifecycle support services. They are seeking a highly skilled Voice and Network Engineer to maintain and improve communication and network systems, ensuring minimal downtime and resolving technical incidents.
ElectronicsIndustrialManufacturing
Responsibilities
Maintain voice, data, and video network hardware and systems to ensure minimal downtime. Investigate, resolve and escalate technical incidents. Research, analyze and isolate errors and assist with network assessments
Test various voice or data equipment such as private branch exchanges (PBX), voice mail and call management systems as well as help support other network technologies
Provide technical support for internal and/or external customers, answer technical questions as well as recommend and implement approved course of action. Identify and resolve complex voice and network issues
Perform configuration changes on various voice or data equipment such as PBX, voice mail, call management systems, routers, switches, etc. to enhance performance
Assist with installation and maintenance of voice/network solutions, including hardware, software and device configurations
Develop and implement disaster recovery plans for voice systems
Monitor voice performance and identify areas for improvement
Train and mentor junior engineers on voice systems
Develop and maintain documentation for voice and network systems
Deliver safety leadership, project execution, team collaboration and communication, as well as continuous improvement
Collaborate with cross-functional teams to ensure seamless integration of voice and network systems
Manage and maintain vendor relationships for voice and network equipment and services
Effectively collaborate with teams and vendors on ongoing site improvement and construction projects
Ongoing curiosity to stay updated on industry trends and advancements in voice and network technology
Qualification
Required
Bachelor's degree in computer science, engineering, or a related field. Related work experience and/or certifications will be considered in lieu of degree
Minimum of 5 years of experience in Voice and Network Engineering
Extensive knowledge of voice and network protocols, such as SIP, BGP and OSPF
Strong understanding of network security principles and best practices
Strong verbal and written communications skills as well as strong problem-solving skills
Must be able to pass a drug screening for any Federally prohibited drugs
Experience and solid knowledge of voice principles, telephony software, hardware, and voice
Experience working with heterogenous enterprise systems
Experience configuring and monitoring enterprise voice systems
Knowledge of current enterprise voice hardware, protocols, and Internet standards
Competency with testing tools and procedures for voice and data circuits
Analytical and problem-solving skills
Skilled in time, priority, and task management
Great customer service and conflict resolution skills
Good interpersonal and communication skills with high level of emotional intelligence
Ability to work independently and as part of a team
Ability to convey a professional demeanor and deal confidently with technical problems
Preferred
Avaya PBX phone system knowledge and certifications are a plus
Company
General Dynamics - Bath Iron Works
"Bath Built Is Best Built" Part of General Dynamics Marine Systems, Bath Iron Works is a full service shipyard specializing in the design, building and support of complex surface combatants for the U.S.
Funding
Current Stage
Late StageTotal Funding
unknown1995-08-18Acquired
Recent News
2025-10-03
2025-08-25
2025-08-01
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