IT Technical Support Specialist \- Hybrid Milledgeville, GA jobs in United States
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NOVALINK SOLUTIONS LLC · 4 hours ago

IT Technical Support Specialist \- Hybrid Milledgeville, GA

positionMilledgeville, Georgia, United States
timeFull-time, Contract
remoteHybrid
seniorityMid Level
date3+ years exp

NOVALINK SOLUTIONS LLC is seeking an IT Technical Support Specialist to oversee IT systems and assets while assisting with upgrades and fixes. The role involves providing training and support to employees, ensuring efficient IT operations, and maintaining essential technology infrastructure.

Information ServicesProfessional ServicesTelecommunications
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Install, configure, and support workstation software, hardware, printers, and phones
Analyze staff needs, identify vulnerabilities, and boost efficiency and accuracy
Execute systems and network design, documentation, implementation, testing, and administration, and ensure components meet business needs and work together seamlessly
Implement applications and software upgrades and troubleshoot any performance issues
Train employees in using software and hardware, and provide technical support when needed

Qualification

Troubleshooting MS Office 365Troubleshooting computer peripheralsEnd user computing supportActive Directory experienceSoftware installation troubleshootingNetworking knowledge

Required

Knowledge of troubleshooting MS Office 365, VPN, Adobe, McAfee, LogMeIn, encryption, etc
Ability to troubleshoot computer peripheral devices: printers, scanners, MDF, monitors, keyboard, mice etc
Experienced in troubleshoot issues on end user computing devices, including desktops, laptops, and Surface Pros
Active Directory domain environment
Proficient at software installs and troubleshooting
Some networking knowledge, along with the ability to troubleshoot network issues from the command line

Company

NOVALINK SOLUTIONS LLC

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Novalink Solutions LLC (Novalink) is a global consulting and engineering services company.
dateFounded in 2003
location
Duluth, Georgia, USA
people-size51-200 employees
web-link
https://www.novalink-solutions.com

H1B Sponsorship

NOVALINK SOLUTIONS LLC has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (10)
2024 (30)
2023 (38)
2022 (25)
2021 (26)
2020 (20)

Funding

Current Stage
Growth Stage
Company data provided by crunchbase