United Airlines · 8 hours ago
Senior Staff Representative - Quality Assurance Audit, Regulatory Compliance & FAA Liaison (Remote)
United States
Full-time
Remote
Senior Level, Lead/Staff
$90K/yr - $117K/yr
5+ years expUnited Airlines is a leading airline company dedicated to providing excellent service and maintaining high safety standards. The Senior Staff Representative will manage FAA Voluntary Disclosure Programs, lead investigations of regulatory compliance matters, and serve as a liaison with the FAA to ensure adherence to aviation regulations.
HospitalityIn-Flight EntertainmentService IndustryTransportationTravel
No H1B
Responsibilities
Manage FAA Voluntary Disclosure Programs by identifying, documenting, and reporting regulatory non-compliance issues through the Federal Aviation Administration's web-based Voluntary Disclosure self-reporting system while maintaining accurate records, coordinating corrective actions, and serving as the primary communication point between United Airlines and the Federal Aviation Administration
Lead comprehensive investigations of regulatory compliance matters and ensure timely, accurate responses to all regulatory inquiries and audit requirements
Serve as an internal consultant and regulatory expert on FAA compliance protocols, quality assurance standards, and aviation safety requirements across United's engineering, maintenance programs, aircraft maintenance operations, and Technical Operations Maintenance Control organizations, providing specialized guidance on voluntary disclosure processes, regulatory interpretation, and ensuring strict adherence to federal aviation regulations and industry best practices
Communicate proposed comprehensive fixes and compliance solutions directly to FAA representatives, maintaining clear documentation of progress and completion status for all corrective actions
Monitor, track, and ensure timely implementation of all corrective actions identified through FAA findings, investigation findings, and mitigation processes, while maintaining clear and professional communication with regulatory authorities regarding remediation progress and completion status
Maintain ongoing communication and liaison with the FAA Certificate Management Office (CMO) regarding the status, progress, and resolution of Voluntary Disclosure Reports (VDRs), ensuring transparent and timely updates on all compliance matters
Qualification
Required
Bachelor's degree in technical, safety or aviation-related field or related experience
5+ years related experience
Basic understanding of aircraft systems and Federal Aviation Regulations
Equivalent aircraft maintenance/inspection and quality assurance experience
Strong interpersonal, verbal, written, and presentation skills
Proven understanding of pertinent Code of Federal Regulations and Company Manuals / Requirements
Proficiency with Microsoft Office applications and the ability to learn Company/Department IT platforms
In-depth experience interacting with the FAA
5 - 7 years of significant achievements in aircraft maintenance, inspection, engineering, and/or quality assurance, with proven leadership capabilities
Travel up to 20%
Must be legally authorized to work in the United States for any employer without sponsorship
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is an essential function of the position
Preferred
Master's degree or related experience
Completion of certified programs in the quality assurance field
Professional certification in quality or safety
FAA Airframe and Powerplant Certificate
Extensive experience in quality assurance auditing and risk assessment
Benefits
Medical
Dental
Vision
Life
Accident & disability
Parental leave
Employee assistance program
Commuter
Paid holidays
Paid time off
401(k)
Flight privileges
Company
United Airlines
United Airlines is an aviation company that provides information on reservations, bookings, and travel services online.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2006-01-25IPO
Leadership Team
Mike Leskinen
EVP, Chief Financial Officer
Deneen DeFiore
Vice President & Chief Information Security Officer
Recent News
2026-01-24
Morningstar.com
2026-01-24
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