Ingersoll Rand · 20 hours ago
Inside Sales and Service Representative - Parts
Milwaukee, WI
Full-time
Onsite
Entry, Mid Level
2+ years expIngersoll Rand is a company committed to innovation and enhancing the lives of employees and customers. They are seeking an Inside Sales & Service Representative for their Parts division to manage customer inquiries, process orders, and support the outside sales force.
Test and Measurement
Responsibilities
Handling inbound customer requests to generate sales of compressed air products, services, and parts
Assist customers with parts identification and generate quotes for customers to ensure quotes successfully transition to orders
Manage these orders to ensure delivery schedule is achieved
Act as key customer contact to provide information to customers on complete sales cycle from quote through delivery
Mentor peers and share best practices with those less experienced as needed
Manage inventory to stocking levels. Ensure the order process is complete and error-free
Manage outside purchases and product transportation expenses effectively and efficiently
Ensure environmental, health and safety compliance, as well as operate forklift in Parts Warehouse within compliance
Ensure that all paperwork, purchase orders, etc. are maintained to respond to customer inquiries timely and ensure internal process requirements
Prepare all sales and activity reports, presentations, studies and research as requested
Qualification
Required
High school diploma/GED required
2+ years of relevant experience required
This position is highly physical and requires regular use of hands, fingers, walking, stooping, and kneeling. It requires employees to regularly lift and or move up to 10 lbs. and occasionally lift and or move 40+ lbs
Uses data analysis and excellent processes to help predict problem areas and identify areas of opportunity
Ability to communicate effectively to all teammates, providing responses and updates timely
Excellent multi-tasking skills to receive information and requests via multiple media methods
Excellent written & verbal communication skills
Organizational skills – ability to manage time and multi-task
Thinks and acts strategically
Customer service focus – understand the need, solve problems, and respond in an efficient manner
Preferred
Bachelor's Degree preferred and will be considered in lieu of experience
Technical background highly preferred
SalesForce experience a plus
Forklift certification a plus, but not required (we'll certify you!)
Benefits
Health care options like medical and prescription plans
Dental and vision coverage
Wellness programs
Life insurance
A robust 401(k) plan
Paid time off
An employee stock grant
Company
Ingersoll Rand
Ingersoll Rand is an industrial manufacturing company that provides mission-critical flow creation and industrial solutions.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$5.88B2024-05-10Post Ipo Debt· $5.88B
1906-10-11IPO
Leadership Team
Vikram Kini
Senior Vice President, Chief Financial Officer
Andrew Schiesl
Senior Vice President and General Counsel
Recent News
GlobeNewswire
2026-01-22
2026-01-13
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